OZON.ruGroup Product Manager – FBO Stock management and returns
Aug. 2022Moscow, Russia• Leading the team of 4 product managers resulting in development and release of new features by setting quarterly goals, 1:1 mentoring and guiding the product feature lifecycle.
• Established new product dashboards highlighting opportunities for improvement in conversion funnels, services' PnL and operational bottlenecks by providing methodology and requirements for product analytics and BI teams.
• Launched a new delivery process for stock returns to sellers, resulting in the successful pilot and scaling, by coordinating PM, IT, fulfillment operations and analytics activities.
• Launched several new stock reports, resulting in reduced Contact Rate score from sellers, by testing prototypes on UX interviews, managing requirements and engaging in development.
• Led roadmap definition, shifting several major dormant projects into active development by calculating financial effect, aligning with technical domains, securing development resources and eliminating bottlenecks.
• Led hypothesis testing, feature definition and prioritization by collecting customer feedback, performing customer research, surveys, and competitor analysis.