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Work Background
MindvalleyHuman Resources BP
Apr. 2022Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaI look after the Technology divisions (Data, Engineering & IT, Product) and Creatives division.
WebhelpHR Head cum Director of People & Culture
Jun. 2021 - Feb. 2022Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia(Was hired for a short term to put structure, stabilize and ensure company ready for IPO) - Overseeing an organization of 3000 employees - First 2 months executed the expansion strategy plan for TH and Japan. - Managing and overseeing a team of up to 26 HR Reps (4 HR Managers - MY, TH, PH & JPN, Comp & Ben Manager, Business Intelligence Analyst, Mobility Manager, IR Manager, People & Culture Specialist, ESG Specialist, Payroll Executive, HR Admin, 4 HRBP Leads and 8 HRBPs) My focus areas: • Countries I oversee in APAC – MY, TH, PH, JP and CH • Work on business pitch decks for external clients and investors - was included in all pitches and business meetings for SEA and France. • Expansion into SEA - setting up divisions, HR department and support on finalizing the hire for the roles in SEA offices • HR Audit & ISO27001 • HR Processes & Policies, Employee Handbook – MY, TH, PH, JP and CH • Restructuring, Strategic Planning and Change Management • HR Roadmap for 2021 & 2022 • Market Research and Compensation & Benefits – Leveling and Salary Banding • Legislations & Regulations • HR Budget and R&R for SEA countries • Work with global team in France to execute people, engagement & culture goals in SEA and executing and implementing HRIS • Contracts and Vendor Agreements for SEA • Managing and Mentoring the HRBP Team • Employee Engagement Survey and Metrics • Impact Sourcing and ESG – Environmental, Social & Governance Strategy (ESG) • Expat Management, execution of the Mobility Plan and Playbook • Performance Management & Yearly Appraisal Program for SEA
VV Consulting GroupFounder and Startups, HR & Business Advisor
Sep. 2020Kuala Lumpur, An Award-winning HR Consultancy. Email at
Wunderman ThompsonHead of HR
Jan. 2019 - Jan. 2021Kuala Lumpur City, Federal Territory of Kuala Lumpur, Malaysia(Got retrenched due to the pandemic) Malaysia Business went through the expansion cycle merged with another 2 Companies. I am responsible on the process of merging 2 Entities (JWT & W) -Rebranding the organization -Setting up brand values for a new brand – WT -Aligning culture with regional team -Build the brand, company, department and processes from scratch - I am part of the Leadership team Over-Seeing the entire HR Department: • Payroll & HR Admin • Strategic planning and change management • Recruitment & Talent Acquisition • Compensation & Benefits • HR Processes & Policies, Employee Handbook • People & Culture Engagement • Expat Management • Training & Development - Program & Module (Leadership Team) • Legislations & Regulations • Retrenchment Program • Performance Management & Yearly Appraisal Program
foodpandaSenior HR Manager, APAC SSC
Oct. 2017 - Sep. 2019Kuala Lumpur, MalaysiaAPAC (7 Countries - MY, SG, TW, HK, AUS, PH, TH) - I am responsible for all people-based activity within foodpanda from both an operational and strategic perspective. I am also part of the Leadership Team, part of the decision maker for the Shared Service Center as well as the Authorized Signatory for all documentations, letters as well as engagement with our Lawyers. - I work closely with our Stake-holders in Berlin and ensure that the Brand and Values are implemented here in APAC. - Recruited and Scaled up from 116 employees to 1000 employees in 1 year - Expat Management for 200 Employees from Philippines, Thailand, Russia, Singapore, Germany, Iran and India. - Responsible of the process of merging 2 Entities & the process of splitting 2 Entities. - Responsible with the migration from 2 HR Softwares to another (Kakitangan to BambooHR) & (BambooHR to Workday). - Responsible with the migration from 1 Payroll Software to another (HR2000 to Timesoft). - Manage the HR Budget & P&L - Managing a team of 9 HR Reps (HR Manager, Senior HR Generalist, HR Admin, Talent Acquisition Specialist, 2 Recruiters, People & Culture Executive, Office Manager and HR Intern) Over-Seeing the entire HR Department: • Payroll & HR Admin • 12 weeks onboarding program • Compensation & Benefits • HR Processes & Policies • People & Culture Engagement • People & Talent Development • Expat Management • Employer Branding • Training & Development - Program & Module (Leadership Team) • Legislations & Regulations • Retrenchment • Performance Management and Yearly Appraisal Program
FashionValetRegional Group HR, People & Culture
Jun. 2016 - Oct. 2017Empire Damansara• Human Resource (generalist) & Talent Management for 3 companies and 3 countries: - Fashion Valet – MY, SG & ID - The dUCk Group - Sitca Designs Sdn Bhd ( FV Production Company) • Recruitment – Talent Hiring for Departments: Finance, Marketing, Buying, Production, Operations, Warehouse, Customer Service, Retails, Others (Management) • NEO Program (New Employee On-Boarding) • HR Induction for all employees under both entities • Employment Contracts, Offer Letters, Internship Letters • Implemented Employee Handbook – Living the Adventure (MY, SG & ID) • Implemented checklist for: - On-boarding - Off-boarding - Exit Interviews • Engage with Universities & Colleges for Employer Branding purposes. • Culture Development / Team Building / Create an atmosphere based on FV’s Brand Values • Implementing FV Culture Book – Employer Branding – Based on Brand Values and Internal Culture (WIP) • Conduct Internal Survey on HR & Culture • Internship Programs • Implementing a Career’s Web Page (WIP) • Manage Social Media accounts for Careers’ such as Instagram, Twitter & Linkedin • Employer Branding Strategy • Implementation of HR Policies / Travel Policies • Off-boarding + Exit Interviews • Compensation +Benefits • IR Matters • Financial Projection & Budgeting on: - Culture Budget - Recruitment Budget - On-boarding Budget - Office Budget • Internal Culture Survey – for Employees • Systematizing the Fashion Valet culture throughout FV in MY, SG & ID We are currently expanding! come be part of our awesome team, drop me a note at
iflixRegional HR Manager
Oct. 2014 - Jun. 2016Kuala Lumpur, MalaysiaI am the number One Local Employee in the company that was hired. I’m the HR who oversees MY, PH & TH - Recruitment – Talent & Hiring - Payroll - Termination & Resignation - Medical Insurance & Travel Insurance - Employment Contracts – Permanent, Contractors, Consultants - Income Tax Form - EPF/SOCSO/Income tax registration & payment - Drafted Checklist for • On-boarding • Off-boarding • Exit Interviews • Growth Hacking • Employee Engagement • Employee Experience • Retention • Recruitment – Talent & Hiring (MY & ID) • Career Development • Brand Values / Culture Development / Team Building • Interpersonal Conflicts • Market Salaries Benchmark 2016 (MY, PH & TH) • Payroll – Salary Pay-out – by 30th of the Month • Business Operations • Termination & Resignation • Medical Insurance • Leave Tracker • HR Policies & Procedures • HR Induction • Orientation Deck / Orientation for New Joiners • Performance Management • Bonus and Increment Calculation • Yearly & Confirmation Appraisals • Cascade Meeting – quarterly • Employment Contracts • P-Files • People & Development • Email IDs & Laptops • Business Cards • Training & Development • Internship Program • Workshop on Medical • Rhythm Meeting – go through weekly sales, NPS scores, buyers and sellers % with the Team • Ensure everyone is aware and updates KPIs and Priorities for monthly & quarterly • Implemented daily rhythm meeting – Stand-up @ 10am – Employees update on 3 factors: 1) Successfully achieved the day before 2) Priorities of the day 3) Help needed
LazadaHead of Reruitment and HR Generalist
Sep. 2012 - Sep. 2014Kuala Lumpur, MalaysiaManaging and Leading Recruitment for 3 ventures:  Lazada MY  Lazada SG  Lamido • Assist in Payroll and Manage Onboarding and Disciplinary • Reports to Head of Human Resource • I have a Recruitment Assistant that reports to me • Successfully hired 223 Staffs within 5 months • Minimum Position closed on weekly basis: 10 Candidates • Minimum positions closed on monthly basis: 50 New Hires Task and responsibilities: • Involve in Recruitment for all Departments:  Customer Service  Production  Warehouse  Distribution  Sourcing (Supply Chain)  Buying  MarketPlace (Sales / Key Accounts)  Marketing  Finance  HR  Pricing  IT • Strategic discussion with hiring managers and business on hiring requirements before proceeding with sourcing activities • Source and identify candidates in most cost effective way • Sit in with hiring managers in interviews and feedback observation from HR perspective • Conduct reference check and assign for background check based on business requirement • Propose salary, offer and negotiate with candidates on package approved by Business Lead and HR Lead • Engage recruitment vendors for sourcing activities when its highly necessary only • Weekly and monthly recruitment reports • Collate on boarding documents for new hires personal file creation • Submit for ID creation and payroll input for new hires • Update monthly payroll watch list for new joiners • Manage Disciplinary issues of Staffs • Process intern hiring by engaging with higher education institution • Process on work permit application and liaise with agents on the application process and procedure • Oversee end to end recruitment process • Salary proposal and negotiation • On boarding and preparing for first day fast track orientation • Help on HR issues escalated to Recruitment team • In charge of Drafting Offer Letters for New Hires • Conduct Exit Interviews of Resignees • In charge of Promotions / Increments / Transfers / Bonus
Manpower Staffing ServicesManpower @ IBM Trainer
Jan. 2012 - Aug. 2012Kuala Lumpur, MalaysiaTask and responsibilities: • Work with the Trainers from USA and Australia. • Ensure that the Training Modules and Materials fit to the requirements and meets IBM’s expectations. • Train Candidates on Lotus Notes, Same Time, Blue Pages/ Smart pages, Calendaring, OTR (Online Travel Reservations), Lotus Symphony etc.
Manpower Staffing ServicesHead of Manpower Academy / Client Talent Acquisition, Lead
Jan. 2011 - Jan. 2012Task and responsibilities: • Conduct Induction for the Candidates at Clients place. • Responsible to produce a Manpower Academy Policy Document, Candidate Training Confirmation Note & Contract for Trainers • (Q125) - Candidates Satisfaction Evaluation Survey • (Q124) - Clients Satisfaction Evaluation Survey • Survey Reports • Letter of Minutes • RTDM Statistics Reports • University Research • Manpower Academy DSO (Daily Sales Outsource) • PNL & Ops Metrics • GP Report • Business Review / Business Plan • Marketing & Budget Plan for Academy • Produce the Reports of Cost Structure for IBM, CSC, HP, Maxis, VADS, Sudong. • Interview Potential Trainers for Academy • Engage with Training Service Providers • Engaging with Ministry of Education • Engaging with local schools on enquiries of their SPM Leavers - Conduct Career Programs • Prepare presentation slides for Clients, Colleges & Universities on Manpower Academy • Career Talk at Universities / Colleges • Internal & External Recruitment • Conduct Internal Department Training for Recruitment Consultants • Plan Strategy & other necessary aspects for Staffs • Prepares Training Materials for Internal & External Training • Ensure that Training Courses and Programmes meet to the needs of Candidates • Meeting with Universities / Colleges Professors and Deans • Engaging with a few Government Programmes • Manpower Academy Website and Brochures • Contacting the local Universities and Colleges on Fresh Graduates database • Attending up-coming Universities and Colleges Career Carnival • Attending Career Fairs arranged by the Government as well as privately
Manpower Staffing ServicesService Delivery Consultant, CSC Malaysia
Jan. 2010 - Jan. 2011Kuala Lumpur, Malaysia
Manpower Staffing ServicesRecruitment Consultant
Jan. 2009 - Jan. 2010Kuala Lumpur, Malaysia
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