Apr. 2015 - Sep. 2017Updating inventory on website Arrange shipping of freight across Canada and United States Tech Support for Ajax Office Manage Vacation requests for Ajax and Winnipeg branches Hold morning meetings to review upcoming day for Ajax office

University Club of TorontoAccountant / Office Manager

Apr. 2008 - Apr. 2014Handled A/R and A/P Payroll for employees Setting up benefits for employees Tech support for the office Manage office network Trained employees on Microsoft Office Run Custom Reports

Phoenix EDT Inc.Accounting and IT Manager

Jan. 2007 - Mar. 2008• Managed the Accounting department, including A/R and A/P • Responsible for hiring and training Office Administrators • Process all government remittances including GST/PST, WSIB, EHT and source deductions • Review all Journals before posting (Sales, Receipt, Payment, Purchase, General) • Development of custom reports using Crystal Reports • Setup SBS2003 and maintained the company network

Systematic Management ConsultingConsultant

May. 2005 - Jan. 2007Work with clients to develop system requirements Review requirements with programmers Test custom programming on test system Train clients on Everest CRM software Migrate clients from their old system to Everest Provide tech support to clients Help setup network for clients

Canada LifeSenior Customer Service Representative

Sep. 1999 - Mar. 2002• In charge of internal suspense project to clear outstanding balances • Investigated and cleared suspense entries on three different financial systems • Created and documented a procedure to clear internal suspense accounts • Provided training on clearing suspense accounts for Client Services resulting in a reduction of unbalanced entries • Provided support for Montreal Client Services

Canada LifeSenior Customer Service Representative

Jan. 1999 - Dec. 2002Answered customer inquiries Help team members deal with any issues that they needed help with Trained all of Toronto Client Services on matching suspense account entries Dealt with high priority issues from the call center Provided support to Montreal Client Services

Intch is a Professional Networking App for the Future of Work

100k+ people

130+ countries

AI matching

Get Intch if you'd like to

Acquire new customers