Mrinalini Marwah

Sales Account Manager

Data EntryTranslatorAssistantCustomer ServiceCall CenterSales & BizDev

B2B SaaS Sales | Account Management | India Mid-Market I’m a sales professional with close to a decade of experience in B2B SaaS, specialising in account management and enterprise farming across India’s mid-market. I’ve held AE roles at Redis and Postman, and prior to that spent several years at Salesforce managing SMB accounts - building pipelines, running consultative sales cycles, and deepening customer relationships across fintech, retail, and tech. My strength is in the long game: understanding a customer’s business deeply, identifying whitespace, and growing accounts over time. I’m now exploring opportunities in Customer Success, where I can put that same instinct for client relationships to more structured, outcome-driven use. Based in Mumbai. Open to connecting with folks in SaaS, CS, and sales leadership.

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Work Background

Senior Corporate Account Executive

RedisSenior Corporate Account Executive

Jan. 2023MumbaiQuota attainment – 100%+ Net new logos – 12 Renewal rate – 97% CSP & cloud expansion deals – 20 PS attach rate – 10%+ • International CSR of the year, SKO 2025 - Exceeded 100%+ quota, strengthened sales process & drove team wide adoption • Pioneered “POC Playback Guide” now a company-wide standard, reinforcing value throughout the sales cycle. • Led 10+ “Lunch & Learn” workshops, accelerating adoption • Secured 3 Marquee references, driving customer advocacy & featuring in GCP Win Wire

Account Executive

SalesforceAccount Executive

Jan. 2021 - Dec. 2022• Delivered $250K new ARR in startup & mid-market by positioning Salesforce Clouds as the digital backbone for growth. Increased account health and cut churn to single digits through outcome-driven success plans and value reinforcement.

Manager

Mercer-MettlManager

Jan. 2020 - Dec. 2020• Exceeded EU P&L targets by 120% and reduced churn 33% through proactive customer engagement and clear value alignment. Doubled pipeline in two quarters with localized content strategy and resolved 95% of priority issues within SLA.

Consultant

Michael PageConsultant

Jan. 2019 - Dec. 2019• Secured $150K in new business across E-commerce and Tech by engaging C-suite as a trusted advisor. Managed key accounts end-to-end, driving 90%+ repeat engagements.

Analyst

Ernst & YoungAnalyst

Jan. 2018 - Dec. 2018• Contributed to high-profile transfer pricing and advisory projects

Account Manager, Mid Market

PostmanAccount Manager, Mid Market

Jan. 2017 - Dec. 2017• Among the first sales hires for India corporate - established GTM motion, forecasting cadence, and pipeline processes with no prior playbook for the region. Collaborated with Sales Ops to build the India mid-market function from the ground up. • Closed 4 new logos - Zomato, ElasticRun, Ola, and Ather - generating $1M+ in pipeline while simultaneously building the India sales motion. • Contributed to India team build-out: involved in hiring conversations and onboarding, helping define the early sales structure for the region.

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