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Work Background
East West Banking CorporationBranch Manager
Dec. 2019Ayala Avenue - Rufino
RCBCBusiness Relationship Manager
Jul. 2018 - Dec. 2019Roxas Boulevard, Pasay city
Commercial BankBanking - Corporate Relationship, Payroll & Salary Cards
Mar. 2015 - Feb. 2018Doha, Qatar- Oversees Corporates compliance in regards with Qatar Central Bank's regulations - Maintains good clientele with assigned Corporates - Back End processing for New Payroll Accounts (Paycards Mastercard) - Handles Sales and Service counter (Disputes, Statements, New Corporates) - Database management ensuring complete information of clients - Pre and post sale relations for clients Trainings Received - Anti-Money Laundering Training 2017 - CB Fraud Awareness Training 2017 - FATCA 2017 - Information Security Awareness 2017
SageConsultant - SAGE USA ( Offshore services)
Oct. 2014 - Mar. 2015Tarlac City, Tarlac
CBE Group of CompaniesMarketing Officer
Mar. 2013 - Mar. 2014Urdaneta, Pangasinan PhilippinesIn charge of all Marketing and Promotional activities - Branch openings - Monthly / Quarterly promos - Conceptualizing programs for the entire chain group and local shop marketing - Collaborations to other group of the companies in regards to events and marketing activites - Weekly visitations to all shops - Develop marketing plans to achieve and contribute to overall sales - Conducts training pertinent to customer service improvement from time to time - Liaised with outsourced AD company for rebranding
Go Traktora Trading - John Deere PhSales & Marketing Executive
Mar. 2012 - Mar. 2013Tarlac City, Tarlac- Pre to post sales responsibilities - For Private, Government, & Commercial Accounts
Asiaworld Advertising Inc.Account Management Officer
Mar. 2011 - Mar. 2012Emerald Ave., Ortigas Business Center, Pasig City, Metro Manila• Account/Customer handling • Working face-to-face with the clients • Create personable and personal relationship with clients to keep them well informed and worry free • Provide assistance necessary to fix any problems or concerns the customer may have about his accounts • Identify new prospect clients and opportunities • Arranging meetings with potential clients to prospect for new business • Attending to client’s requirements and presenting appropriately to make a sale • Negotiating the terms of an agreement and closing sales • Negotiating on price and costs, delivery and specifications with buyers, executives and managers • Reviewing own sales performance, aiming to meet or exceed targets • Attending team meeting and sharing best practice with colleagues
Performance Food Corporation - Cindy's Bakery and RestaurantMarketing & Brand Supervisor
Mar. 2010 - Dec. 2010Tibag, Tarlac City• Developing creative ways to promote the product • Provides assistance in coordinating company marketing events, tradeshows and public exhibition • Supports the marketing team in preparing marketing materials for sales presentations and seminars • Closely monitors and analyzes sales volumes and forecasting and later on recommends to marketing manager • Assists in developing and executing promotional initiatives to profitably increase consumption within budgeted parameters • Coordinates product management and/or cost reduction projects with internal and external resources to achieve results • Directly supervise Product assistants and ensures departmental plans are carried out according to plan
SutherlandCSR / TSR - H&R Block / Play.com
Oct. 2008 - Mar. 2011IT Tech. Park II, San Isidro, Tarlac City-H & R Block (Tax preparation) -Microsoft XBOX (Gaming Console) -Play.com (Online shopping) • Answers phone and respond to customers requests • Provide customers with product and service information • Transfer customer calls to appropriate staff • Identify, research, and resolve customer issues using the product/account system • Complete call logs and reports • Recommend process improvement Taking supervisor calls as placed in Tier II program / floor walking/subject matter expert training
Honda Cars Tarlac Inc.On-The-Job Trainee
Jul. 2008 - Oct. 2008Brgy Sta. Cruz, Tarlac City, Tarlac, PhilippinesSales Tending • Before and after sales monitoring • Product familiarization and selling • Customer handling and presentation Admin Support • Filing and monitoring of documents • Receiving and routing of documents • Data encoding
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