Bravebits / PageFly, E-commerce SaaS (Shopify)Marketing Data Analyst
Jan. 2023 - Jan. 2025Hanoi, Vietnam• Built marketing analytics infrastructure (GCP, AWS) with medallion data architecture, powering AI-driven dashboards in QuickSight and Amazon Q that served 15+ stakeholders
• Engineered ETL pipelines processing 100M+ records from Shopify APIs, GA4, MongoDB, and Customer.io for cross-channel performance evaluation
• Built attribution model (95%+ coverage) and customer segmentation model (K-Means, 20+ features, 0.7 Silhouette Score), delivering targeting recommendations to 15+ stakeholders
• Built and implemented cohort churn analysis to identify churn patterns and customer lifecycle trends, surfacing insights that drove 20+ product improvements