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Work Background
SHORTDESK.IOFounder & Director
Jan. 2026Founded and operate a live AI workflow automation platform, building
productised Suites (Recruitment, Sales, Marketing) for SMB clients.
Built and maintain client specified n8n workflows powered by AI, including
lead intake, outreach sequencing, pre-call briefing, and automated client
onboarding.
Designed a multi-step AI driven agent pipeline for CV screening, and a
runtime agent library for ICP scoring, outreach drafting, and reply handling.
Operated solo across the full stack: n8n, Airtable, Supabase, Stripe,
Railway, Slack, Cal.com, and Gmail API.
CAPCOSenior Consultant
Sep. 2022Supported internal global operations, overseeing the operational health of
several regions spanning over 6000 employees.
Assumed a number of BA/PM roles across a variety of projects and clients,
including a Sovereign Investment Bank, Tier One Wealth & Asset
Management services, and UK Insurance Firm.
Responsible for key artefacts and deliverables in the creation, and
subsequent execution, of a 12 month project plan for the launch of a
Sovereign Investment Bank's £750 million infrastructure fund.
Utilising agile, maintained and delivered 9 small change projects for a
client’s IT and Infrastructure team which was a necessity for the compliance
and day-to-day operations of the wider group.
BA responsible for ASIS and TOBE process mapping for Insurance client’s
processes, liaising with development team to identify key requirements and
PBIs for a mass migration of a client’s CRM system.
STUDENTEERHead of Marketing & Communications
Jul. 2021 - Dec. 2021Developed and led in-depth marketing strategies & campaigns resulting
in a 225% increase in reach and 76% in engagement on Instagram within
the first two weeks.
Managed a team of 15, leading and creating campaigns while ensuring all
content is distributed on time.
Chaired weekly meetings with wider team to discuss marketing
achievements and goals.
Led the recruitment process for new members, reviewing CVs and
interviewing potential candidates for specific roles.
KARO DATA CONSULTANCY LONDONDigital Marketing Intern
May. 2021 - Sep. 2021Designed website landing pages and wrote effective web-copy describing
brand's services.
Created successful blog and social media content, increasing engagement
by 57%.
Achieved an initial 2940% increase in Instagram by utilising the
platform's 'Reels' feature to reach over 2300 users.
Wrote blog articles on topics surrounding digital marketing and big-data.
KARO DATA CONSULTANCY LONDONSocial Media Assistant
May. 2021 - Jul. 2021Created effective content for social media posts with Canva and wrote
articles for the website's blog.
Utilised a content calendar to strategise content delivery scheduled and
organised through HubSpot and Hootsuite.
UNISALADMarketing Intern
Feb. 2021 - Jul. 2021Led retargeting email and social media campaigns, driving 39% of users
back to the app.
Created a fortnightly newsletter, establishing effective branding,
utilising A/B testing with subject lines and content types, achieving
average open rates of 20%.
Launched several marketing campaigns for new in-app features, resulting
in 43% increase in social media engagement and 57% increase in app users.
FULLEST MEDIAContent Writer
Aug. 2020 - Nov. 2020Wrote in-depth articles on a range of innovative brands, marketing topics
and emerging trends.
Led SEO keyword research for articles, increasing site traffic through
the use of long and short-tail keywords.
Utilised Google Analytics to highlight problem areas with the website to
then provide solutions resulting in 58% bounce rate reduction.
WHAT ON EARTHSocial Media Intern
Jul. 2020 - Sep. 2020Researched possible brand partners, creating an in-depth excel database
with contact details, social channels and other information.
Conducted market research to devise an effective TikTok strategy.
Implemented automatic emails to new users with MailChimp.
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