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Work Background
Rideshare CarzChief Operating Officer
Apr. 2021Dallas, TXEntering into a rapidly moving industry, RideShare Carz is a full service vehicle leasing source for RideShare and Delivery economy workers. We offer short and long term leases to drivers that prefer not to use their own vehicle or do not have vehicle to use for work. Insurance, maintenance and tolls are included in a daily or weekly rate with flexible leasing options.
BMO Harris BankSr. Manager, Sales Effectivenes Design & Execution; Business Banking Branch Strategy
Apr. 2019 - Apr. 2021Chicago, Illinois
BMO Harris BankProgram Manager; Consumer Lending Sales Effectiveness
Feb. 2018 - Mar. 2019Greater Chicago AreaLeveraging my extensive financial acumen, sales management, customer experience execution and employee engagement to lead & develop Sales Team strategy, driving sustainable revenue in a dynamic Retail Finance environment.
U.S. BankVice President & District Manager
Apr. 2012 - May. 2017Greater Chicago AreaResponsible for Managing Consumer Lending and Retail Banking for 14 Branch locations, 107 Direct Reports, $800MM in Deposits & $101MM in Loans. Managed the Retail Branch Loan Origination, Processing, Underwriting & Closing for Consumer Retail & Secured Loans. Managed Incentive, Revenue Growth, Compliance, Sales & Employee Relations. Directed a Loan Growth Strategy for the District Branch Team to grow $10 Million in Consumer Loans in 2016. | Managed the District Customer Experience Improvement over 12%. | Finished as a Top 3 DM Regionally and Top 10 DM Nationally for Customer Experience for FY 2013, 2014, 2015 & 2016. | Managed the Consumer Banking Branches above 150% to Goal prior to being selected as the District Manager for the IL-South Region.
ChaseAssistant Vice President & Branch Manager
Jun. 2009 - Apr. 2012Chicago, IllinoisManaged daily activities and branch operations, including sales, quality, value-add and customer service goals. Accountable for the training and development of sales employees and assistants to ensure effective solicitation, quality and customer service while providing management direction to team members and establishing strategic goals of the business unit. Recognized in 2010 and 2011 as a National Sales Manager Award Recipient for being one of the Top 10% Branch Managers in the Retail Bank.
HSBCVice President & Division Sales Manager - Consumer Lending & Insurance Services
Sep. 2001 - May. 2009Chicago, IllinoisAccountable for employee development, training, sales and delivery of the HSBC Insurance & Enhancement services portfolio. Assisted in managing $6.8 Billion in receivables, while fully accountable for results tied directly to company profitability across 6 States, 10 Districts and 91 Branch Offices. Annual performance consistently rated a “2” in the top 20% of all HSBC employees. | 2009 CEO Award Nominee. | Led the US in value-add results with an organization of 489 employees. | Elected by peers to lead the Employee Engagement Team. | Implemented strategies and expanded opportunities to break down barriers between employees and senior executives with a focus on improving communication, work-life balance and employee development. Trained employees on new and existing programs designed to grow value-add product lines and maximize company contribution and profit. | Selected to spearhead the Insurance Employee Management Compensation project team. *Community Service Project Manager* Tasked by the SVP/Division General Manager to lead and manage the Division Community and Philanthropic Outreach Program. Acknowledged as the #1 Division in the US, growing from 5% to 85% involvement across the Midwest. | Recognized at the 2007 and 2008 HSBC CML Executive Leadership Conference as the #1 Community Outreach Division. | Central Division volunteer participation over three years surpassed 25,000 employee hours, 2,100 employee and family volunteers, and over $200,000 donated by HSBC to Education and Environmental Organizations across the Midwest. | Increased the number of Employee Volunteer Teachers for Junior Achievement programs in local schools from 3 to over 100 per semester, resulting in over $300,000 donated by HSBC to Junior Achievement. | Raised over $20,000 by organizing and managing employee participation in 7 Community Bowl-A-Thons over 3 years for Junior Achievement.
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