Envy CroatiaAccount Manager
Nov. 2018 - Jun. 2019ZagrebAccount Manager for key clients from the event industry, FMCG, and hospitality.
Person in charge of Social Media strategy for clients like Ultra Europe, World Club Dome, World Club Dome Korea, Windays conference, and many more. Key responsibilities:
> Account management with a focus on meeting the wishes and needs of clients from local markets and the United States, Germany, and Korea.
> The core business was social media management and advertising - planning, executing, monitoring, and optimization of Facebook and Instagram campaigns. In addition to that, I was present at all the events, helping with the organization.
> Management of digital campaigns, from strategy setup and planning to execution and optimization.
Strategic planning of online campaigns with a focus on increasing the client's user base and improving sales.
> Copywriting, content publishing, and creative concepts production together with a team of designers.
> Community management on Social Media channels, and customer support through client's CRM systems.
> Project management of one-off projects such as website development. I was the main person of contact and the link between the client, teams of developers, and teams of designers.
> Management of video and photo teams at events.