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Work Background
Customer Success Manager
DroisysCustomer Success Manager
Mar. 2023Las Vegas, Nevada, United States
System Manager
Vin Sauvage, LLCSystem Manager
Jan. 2013 - Apr. 2022
Office Manager
RED ROCK WINESOffice Manager
Aug. 2011 - Jan. 2013Las Vegas, Nevada, United StatesBUSINESS OFFICE MANAGER Red Rock Wines, Las Vegas, Nevada • Identified operational process inefficiencies to recommend necessary improvements. • Facilitated month-end closing processes, invoicing and journal entries. • Administered bookkeeping functions to generate invoices and handle accounts payable and receivable. • Represented business in marketplace and developed relationships with key accounts to promote and market business.
Assistant General Manager Operations
UnicahomeAssistant General Manager Operations
Jun. 2005 - Jul. 2011Las Vegas, Nevada, United States• Managed, coordinated and developed procedures and protocols to deliver quality services. • Directed and coordinated activities of businesses or departments concerned with production, pricing, sales, or distribution of products. • Managed movement of goods into and out of production facilities to ensure efficiency, effectiveness and sustainability of operations. • Hired and retained employees, supervisors and leaders in operations department
Inventory Control Specialist
55 Degrees Wine + DesignInventory Control Specialist
Sep. 2003 - Jun. 2005Las Vegas, Nevada, United States• Led warehouse improvement initiatives to advance operational efficiency. • Forecasted and estimated potential stock requirements based on sale reports. • Compared merchandise invoices to items actually received to ensure that shipments were correct.

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Project Manager in Customer Success & IT Delivery
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