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Work Background
Revlon Inc.Senior Demand Planner
Sep. 2021Mississauga, ONLead demand planning and forecasting for a large national retail portfolio within the consumer products industry, supporting alignment across sales, marketing, and supply chain planning. • Manage demand forecasting for a large multi-account retail portfolio with a complex SKU assortment, ensuring alignment between demand plans and operational supply capabilities. • Prepare and deliver analytical reporting for the monthly Sales and Operations Planning (S&OP) cycle, providing leadership with insights into forecast performance, demand risks, and planning adjustments. • Developed Power BI dashboards integrating forecast, shipment, and sales data, improving visibility into demand performance and enabling faster decision making. • Built a forecast alignment dashboard comparing forecast vs. sales latest estimate, which is reviewed monthly with sales teams to identify demand risks and areas requiring forecast adjustments. • Created a forecast audit reporting tool to proactively identify data inconsistencies, demand spikes, and forecasting anomalies, improving forecast discipline and data quality. • Monitor forecast performance using key planning metrics including Forecast Bias and WAPE, identifying drivers of forecast variance and recommending corrective actions. • Lead forecasting for new product launches (NPD) by translating marketing assumptions into demand projections, collaborating with sales teams to refine forecasts, and transitioning products into long-term planning models. • Partner cross-functionally with sales, marketing, and supply chain teams to align demand plans with promotional activity, product launches, and market trends.
Revlon Inc.Supply Planner
Jul. 2018 - Sep. 2021Mississauga, Ontario, CanadaManaged supply planning for a consumer products portfolio, ensuring product availability while balancing inventory levels, promotional demand, and operational constraints across cross-border supply networks. • Developed supply plans using SAP-generated planning reports, identifying gaps in system-generated supply recommendations and implementing manual adjustments to improve planning accuracy. • Created an audit process to evaluate system-generated supply plans, helping identify issues related to promotional demand planning and preventing excess inventory prior to issuing purchase orders to supply plants. • Coordinated cross-border supply planning by managing product orders from internal manufacturing and distribution partners supporting Canadian market demand. • Ensured timely availability of inventory for retail promotional programs and in-store displays, aligning supply deliveries with promotional launch timelines. • Managed supply chain exceptions including product labeling requirements, coordinating with third-party service providers to complete over-labeling when required to ensure products could be released for sale. • Developed analytical reporting to assess the business impact of supply constraints, enabling leadership to prioritize inventory allocation and minimize service risks during supply disruptions. • Leveraged upstream supply visibility reports to identify potential supply risks and collaborate with internal teams to determine optimal inventory allocation strategies. • Partnered with demand planning, sales, and operations teams to align supply availability with forecast updates and promotional activity.
Revlon Inc.Customer Logistics Representative
Jul. 2015 - Jul. 2018Brampton, Ontario, CanadaManaged customer order fulfillment and inventory allocation to support service levels across national retail accounts within a high-volume consumer products environment. • Managed customer orders in SAP, reviewing inventory availability and identifying opportunities to improve order fill rates through strategic inventory allocation and product transitions. • Allocated available inventory based on customer ship dates and anticipated re-supply timing to minimize service disruptions and maintain customer commitments. • Supported new product launches (NPD) by coordinating allocation of launch inventory to ensure retail partners received planned pipeline orders during product introductions. • Developed Excel macros to automate daily operational reports, significantly reducing manual report preparation and improving efficiency of order management processes. • Processed customer credits in SAP and supported internal operational processes including preparation and completion of internal product orders. • Partnered with distribution and logistics teams to resolve order fulfillment issues and ensure timely shipment of customer orders. Cross-Functional Distribution Support Provided temporary support to the distribution team during a transition period while a new Distribution Analyst was being hired. • Processed and organized customer orders to ensure efficient warehouse picking and shipment execution. • Coordinated replenishment of piece-pick lines to maintain operational flow and order fulfillment efficiency. • Performed inventory audits to support inventory accuracy and warehouse operations.
Orchard Custom Beauty - part of the Innovative Beauty GroupProduct Developer - Bag Division
Feb. 2014 - Jul. 2015Mississauga
Orchard International Inc.Bag Design Manager
Feb. 2014 - Jul. 2015MississaugaLed design and development of cosmetic bags for promotional programs and private label beauty brands, collaborating with sales teams and overseas manufacturing partners to bring new product concepts to market. • Partnered with sales teams to understand customer requirements and develop cosmetic bag concepts for promotional and private label retail programs. • Managed product development with overseas manufacturing partners, refining materials, construction methods, and design specifications to meet cost targets and project requirements. • Collaborated with factories to adjust fabric selections, zipper types, stitching methods, and construction details to achieve desired product cost and quality. • Developed costing models in Excel, incorporating manufacturing costs, logistics, overhead, and markup to determine project feasibility. • Drafted technical specifications and occasionally created sewing pattern sketches to clarify construction details for manufacturing partners. • Coordinated sourcing requests and project approvals with internal buyers to support production orders. • Supervised a student intern assisting with product development activities.
Loblaw Companies LimitedSupply Chain Analyst
Mar. 2010 - Feb. 2014Brampton, Ontario, CanadaSupported supply chain planning and vendor collaboration initiatives to optimize inventory levels, improve service performance, and support retail demand across multiple product categories. • Managed purchase order planning and inventory replenishment for vendor-supplied products, reviewing shipments, promotional demand, and supply requirements to maintain product availability. • Utilized internal planning systems to review shipments, promotional requirements, and inventory levels to ensure purchase orders aligned with demand forecasts and supply constraints. • Supported the transition from manual purchase order planning to system-generated supply planning using JDA and SAP, reviewing and validating system-generated supply recommendations. • Developed demand projections using historical consumption data, seasonal trends, and promotional activity to support inventory planning decisions. • Analyzed inventory performance to identify opportunities to increase inventory turns, reduce excess inventory, and improve service levels. • Collaborated with suppliers to review performance metrics, service levels, and promotional demand forecasts.
Partnered with logistics and supply chain teams to identify planning improvements that enhanced operational efficiency and reduced costs. Training & Knowledge Sharing • Served as a classroom facilitator for new supply chain hires, delivering training sessions on supply planning processes and the use of JDA planning systems. • Provided onboarding support and guidance to new team members to help them understand supply planning workflows and operational procedures.
GarboMerchandising
May. 2008 - Mar. 2010• Generated standard or custom reports summarizing business, financial, and economic data for review by executives, managers, clients, and other stakeholders. • Examined financial methods, production costs and techniques to recommend possible improvements • Studied regulatory processes with regards to the Stewardship Plan and provided material in support of legal proceedings with government and other parties. • Monitored and analyzed sales records, trends, and economic conditions to anticipate consumer buying patterns and determine what the company will sell and how much inventory is needed. • Provided customers with information about products, and services, as well as obtained orders by telephone, in person, or by email.
GarboBusiness Analyst
May. 2008 - Mar. 2010Brampton, Ontario, CanadaSupported business operations by analyzing financial, sales, and operational data to provide insights that informed planning, regulatory compliance, and customer service activities. • Generated standard and customized reports summarizing business, financial, and operational data for executives and internal stakeholders to support decision making. • Supported regulatory initiatives by researching stewardship program requirements and preparing documentation used in communications with government and regulatory bodies. • Monitored sales records and market trends to identify changes in consumer demand and support inventory planning decisions. • Provided customer support by responding to product inquiries and processing orders via phone, email, and in-person communication.
Clock ‘N’ HenBartender/Cook
Apr. 2003 - May. 2008Brampton, On• Checked customer’s identification to verify age requirements before distributing alcohol. • Balanced cash receipts. • Stocked bar with beer, wine, liquor and related supplies such as ice, glassware, napkins, and straws. • Mixed ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks.
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