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Work Background
The World Bank GroupProject Assistant - Serbian Tax Administration
May. 2023Belgrade, SerbiaProject Assistant supports the Project Manager in coordinating and implementing the Tax Administration Modernization Project (TAMP) in collaboration with government bodies and international stakeholders. Key responsibilities include assisting with project planning, reporting, and monitoring, organizing meetings and workshops, managing documentation, and ensuring compliance with World Bank standards and timelines. This position plays a significant part in facilitating communication between stakeholders and contributing to the successful execution of project activities. ● Assisting in operational management of the Project Implementation Unit (PIU) and facilitating coordination among working groups and stakeholders. ● Contributing to the development and monitoring of key performance indicators, ensuring adherence to legal conditions and project timelines. ● Assisting PM with preparation and revision of quarterly and annual progress reports, as well as supporting documents for submission to the Project Coordinator and the World Bank. ● Supporting the preparation of Terms of References for consultants and procurement specifications for goods and services. ● Assisting in organizing and coordinating Project and Steering Committee meetings, workshops, and training sessions related to project activities. ● Monitoring the implementation of contracts with consultants, contractors, and suppliers, ensuring deliverables met project standards. ● Supporting communication and coordination of activities with Ministries, project partners, professional associations, relevant experts, and other persons and institutions ● Managing documentation for the acceptance of goods and services, ensuring records complied with project and fiduciary standards. ● Control and management of finances ● Participating in World Bank supervision missions, providing necessary data, updates, and documentation.
NCR CorporationInstallation Coordinator
Nov. 2022 - May. 2023Belgrade, SerbiaInstallation Coordinator manages the delivery and installation process of NCR, customer-procured, and third-party products and services for NCR’s customers. This position involves coordination and communication with PMs, different vendors, or within team members from site visits to handing over to customers with complete interior works and installation of deliverables. IC utilizes standard processes and tools to ensure that each customer site/project is delivered and installed on time and complete to meet the customer’s expectations and in accordance with the documented scope of work. ● Liaising with all relevant teams involved in project delivery to ensure all steps are in place for smooth delivery ● Participating in daily governance calls ● Reporting trends/issues / identify and highlight project risks ● Liaise with 3rd parties as relevant to engage work requests and procure critical site information. ● Prepare correspondence letters, emails, etc., and assist in the preparation of presentation materials ● Customer single point of contact, vendor single point of contact ● Establishing procedures, monitoring, troubleshooting issues, and escalation ● Production of Weekly / monthly project Reports if required (Mainly consists of install data – number of installs, number of stores, types of installs.) ● Ensure all relevant details are received for jobs that require it, relevant passes, HW deliveries etc. ● Ensuring all ad hoc jobs are added to the schedule. ● Coordinating and monitoring the performance of vendors in maintaining the timeframe & quality of the materials & services delivered ● Represents NCR in a manner that reflects positively on the image and reputation of the company
Misfits Gaming GroupOperations & PM Assistant
Nov. 2020 - Oct. 2022SerbiaAs Operations & PM Assistant, I report directly to the VP of Operations. My main responsibilities were maintaining the VP of Operations calendar, working on administrative tasks, and assisting with ad hoc daily tasks in order to ensure an efficient business environment. Responsibilities: ● Assisting the VP of Operations in Project planning and coordinating projects ● Writing and sending out communications to relevant stakeholders regarding projects ● Liaising with third-party providers, clients, and suppliers ● Provide general support in the daily administration and operations ● Monitoring expenditures according to the budget, ensuring payments, amounts, and records are correct ● Coordination of transport operations and custom procedures ● Organization of travel (purchase of airline tickets, hotel accommodation, and transport in the country and abroad, filling in the internal form for business trips, preparation for the calculation of travel expenses for business trips in the country and overseas) ● Organizing workshops, conferences, and other events with timely care of all accompanying activities (space and hotel accommodation, providing technical equipment, transportation, translators, catering, etc.)
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