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Work Background
Sr. Manager
CSLSr. Manager
Feb. 2019King Of Prussia, Pennsylvania
Sr. Account Manager
A2CSr. Account Manager
Mar. 2018 - Feb. 2019Greater Philadelphia AreaEnabling teams to grow in number and strength.
Sr. Recruiter - Account Manager
a2c IT ConsultingSr. Recruiter - Account Manager
Aug. 2016 - Mar. 2018Greater Philadelphia AreaProviding a blend of Solutions Consulting, IT Staff Augmentation and Executive Search offerings to the industry's leading Fortune 1000 organizations.
Manager, PMO Shared Services
Independence Blue CrossManager, PMO Shared Services
Feb. 2016 - Jun. 2016Philadelphia, PA* Clarity Project Portfolio Management (PPM) Tool: Development, Support and Training * PPM Metrics and Reporting * Professional Services Resource Management: Staff Augmentation, Assignments and Utilization Reviews, Performance Management * Professional Development Program
Project Management Office Resource Manager
Independence Blue CrossProject Management Office Resource Manager
Jan. 2014 - Jun. 2016Attract talent. Manage project assignments and performance. Lead professional development opportunities.
Business Systems Analyst Manager
Independence Blue CrossBusiness Systems Analyst Manager
Feb. 2012 - Dec. 2013Greater Philadelphia AreaMy team of technical business analysts are basically the ones who analyze the technical aspects of the business and formulate plans and strategies to bring an improvement in them.
Business Process Improvement Manager
Independence Blue CrossBusiness Process Improvement Manager
Mar. 2010 - Feb. 2012Responsible for leveraging Lean Six Sigma principles and tools to reduce costs and improve process speed.
Operations Business Development Manager
Independence Blue CrossOperations Business Development Manager
Jan. 2008 - Mar. 2010Business Systems Development for enrollment and finance applications for health insurance members.
Systems Manager
Independence Blue CrossSystems Manager
May. 2001 - Jan. 2008I was responsible for the technical and business support needs for Corporate and Public Affairs. This is a mixed platform environment: Windows, Macintosh and Linux. In addition to daily operations, I was involved in capital projects and managerial finance.
Branch Operations Manager
FedEx OfficeBranch Operations Manager
May. 1999 - Mar. 2001I was responsible for the production and technical needs of branch operations. This included staffing, business operations, account management and technical support.
Service and Education Manager
Systems Solution (SSI), A Meriplex CompanyService and Education Manager
Jan. 1992 - Dec. 1999In addition to managing the service needs of creative professionals, I eventually was responsible for new business development for educational services.

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Instructional design for software platforms
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