Dune MexicoDirector
Jan. 2020 - Feb. 2026Led the overall development and day-to-day management of Dune Mexico across multiple destinations in the Riviera Maya and Cozumel, overseeing operations, administration, logistics, customer experience, supplier and partner relations, safety management, and multicultural team coordination within a highly autonomous executive role.
Managed international clients, premium tourism experiences, operational performance, and strategic partnerships while supervising teams composed of dive professionals, instructors, captains, guides, sales staff, and administrative personnel in fast-paced and high-responsibility environments.
Also responsible for implementing operational procedures, risk management protocols, service quality standards, and business development initiatives while acting as a key liaison between local operations, international stakeholders, tourism partners, suppliers, and the Dune World group.