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Work Background
Live With IntentionApp Builder
Sep. 2025Amsterdam AreaThis is a side project but I feel prompt to share 😀
* I'm building an app to help me live more intentionally, currently by generating "daily intention".
Check the MVP out 👉🏽 https://daily-intention.lovable.app/ If you are interested in building something meaningful and beautiful together, feel free to chat with me!
Booking.comTechnical Product Manager | Cloud Compute Platforms
Aug. 2023Amsterdam, North Holland, Netherlands### Key domains: Cloud Compute, Developer Productivity Tool I help Booking.com in transitioning from on-premises infrastructure to a cloud-native (AWS) environment. • Led company-wide (5BUs) infrastructure modernization with 3 dev teams (19 engineers), by architecting a cloud compute and storage strategy for business-critical workloads, including MySQL databases.
• Drove 100% adoption of a compliant VM platform for 6,000+ users in 6 months through strategic planning and internal marketing.
• Saved €8M in costs through identifying and retiring legacy storage clusters across 3+ data centers and 25+ software and hardware teams.
• Designed and implemented a TCO (Total Cost of Ownership) model for cloud compute and storage, enabling continuous monthly cost insights and optimization.
Ubiquiti Inc.Software Product Manager | AI-powered Surveillance App
Aug. 2021 - May. 2022Taipei City, TaiwanUbiquiti is an American leading company providing networking and smart home solutions with 100+ million software downloads globally.
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### AI-powered IoT App (Unifi Protect)
🚩 Domain: Hardware-based software, software applications • Led 3 teams (web/iOS/Android) across 3 countries with a total of 20+ engineers, designers, and QA. • Innovated product strategy and roadmap with AI/ML engineering teams for B2B and B2C markets, and evangelized 50+ stakeholders across 5+ countries by building a compelling vision
• Spearheaded a user experience program for mobile apps, and improved UX measures by 154% in 3 months.
• Launched an enterprise-grade feature to early-stage users in 6 months by defining MVP and product requirements, and steering directions across 4+ global teams.
• Proposed best practices for Agile methodologies for the software division, and shortened the release cycle time from 3 to 1 month.
• Built a partnership with the Hardware team for NPI delivery. Have supported 6+ new device launches to US/EU/Asian markets. ### Mobile Release Manager
🚩 Domain: Software Life Cycle Management
• Constructed the 1st release guideline for 17+ apps and ensured 100% app delivery on Google/Apple App Store.
• Reduced 30% communication time and 13% release errors by establishing an internal platform and synthesizing cross-team information for 45+ app owners across 5 countries.
SynologySoftware Product Manager | Productivity & Collaboration Apps
Jan. 2021 - Jul. 2021New Taipei City, TaiwanRecognized as the Business Choice Winner in PCMag for the 6-year streak, Synology provides on-premise data management services, with more than 7 million software installations around the globe.
=== (1) Special achievements and leadership
• Selected from 45 product managers as the only Keynote Speaker at 2021 global event.
• Coached PM team (30+) on product roadmap strategy, and built a product specification documentation that was recognized as the Best Template for the team.
• Motivated product innovation by administering a brainstorming session with the Engineering team during the COVID-19 depression. (2) Owner of File Management & Productivity product line (10 apps)
Main projects: Synology Drive/Office (3M+ global downloads)
• Defined product vision, roadmap, and requirements, and analyzed market opportunities through competitor research and user feedback.
• Led the engineering and QA teams (15+) to boost product performance by a stunning 200x, and won a contract with 2,000 business users.
• Analyzed and summarized 2,500+ user feedback into 5 business categories, generated monthly analysis reports, and prioritized/groomed feature backlog.
• Crafted go-to-market strategy and presented product plans in 5+ formal sessions with 150+ stakeholders.
• Reduced operational costs by 42% in one year by using both quantitative and qualitative data to drive senior leaders to the decision of terminating 4 underperforming apps.
SynologySoftware Product Specialist | Productivity & Collaboration Apps
Mar. 2019 - Dec. 2020New Taipei City, Taiwan• Reduced 9% of support tickets for backup solutions in 6 months by rephrasing, and adding actionable feedback to 60+ error messages.
• Coordinated with external cloud service partners such as Google, Dropbox, Amazon...etc to address API issues.
Wooray! CoffeeBusiness Owner
Mar. 2018 - Mar. 2019Taipei, Taipei City, TaiwanOwned a cafe in the capital city (XinYi District, Taipei) in Taiwan. • Conducted market research to identify targeted customer personas, raised brand awareness and created 8,000+ views on Google Maps in 6 months.
• Generated monthly cost & price analysis to control resources and budget.
• Innovated product portfolios with 50+ items and developed 5 new products.
• Crafted online and offline marketing campaigns that brought a 13% increase in monthly visitors.
• Led 2 employees and saved 20% customer wait time by conducting a training session to improve workflow.
TCSBTDigital Marketing Specialist
Mar. 2017 - Mar. 2018Taipei City, TaiwanOP is a Taiwanese fast-moving consumer goods brand famous for hygiene products made with sustainable ingredients. • Awarded 'Employee of the month' for 2 consecutive months by exceeding company goals.
• Achieved 65% YoY revenue growth by identifying customer personas and analyzing cost & price to provide compelling product portfolios.
• Planned yearly roadmap and budget for marketing campaigns to meet business goals.
• Conceptualized and launched the 1st coupon campaign in 1 month that converted 6% of offline users to online channels, by defining specs, reviewing design, and monitored releases.
• Coordinated with external product managers for product portfolios on e-commerce platforms(Yahoo!, momo...).
WritePath ESG Language and Data DisclosureFreelance Translator
Mar. 2017 - Mar. 2018Taipei, TaiwanAI-Powered translation solution for your business, ESG, and investor relations disclosure.
• Specialized in financial and marketing translation (landing pages, legal documents, contracts, and marketing campaigns).
Jade Dragon Marketing Ltd.,Digital Marketing Specialist
Jul. 2016 - Mar. 2017Taipei, Taipei City, TaiwanA Taiwanese agency providing international and Taiwanese business magazine subscription services. • Increased 67% of online revenue by revamping the e-commerce page with HTML to optimize the user experience, and created 30+ online product portfolios based on user feedback and cost & price analysis.
• Boosted e-letters conversion rate by 13% by conducting A/B tests to optimize the contents and layout. (Tool: MailChimp.)
• Initiated and managed an online survey form to collect user feedback and boost user engagement.
Taiwan-America Student Conference 台美學生會議Marketing Director of Executive Commitee
Sep. 2015 - Sep. 2016The Taiwan-America Student Conference is a non-profit organization that brings together 40 university students from the United States and Taiwan to tackle pressing issues and identify best practices. • Cooperated with 15 American students to plan and administer a 21-day conference.
• Worked as Ambassador and spearheaded recruitment sessions with 50 attendees at National Tsing Hua University.
• Contacted and invited experts in education (such as 葉丙成 Ping-Cheng Yeh) as conference keynote speakers.
• Led and instructed enrolled students from both Taiwan and America to accomplish the final presentation at the final forum.
Taiwan-America Student Conference 台美學生會議Taiwanese Representative
Jan. 2015 - Sep. 2015• Represented as a Taiwanese delegate to dig into issues in education for both the US and Taiwan.
• Cooperated with American students to figure out call-to-action strategies and presented in the final forum at GIS NTU Convention Center with 60+ audiences including industry leaders.
Oh!Study Education Consulting CenterCampus Ambassador and Coordinator
May. 2013 - May. 2013Taipei City, TaiwanOH!Study is an organization providing consulting services for students who want to study abroad. • Delegated by OH!Study as a school ambassador at National Tsing Hua University.
• Assisted an American representative from Skagit Valley College in communicating with Taiwanese students at the study fair.
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