Carlos Gomez

Systems Administration

Security AnalystTech SupportSystem AnalystIT

Seasoned Systems Administrator with 10 years of experience supporting Microsoft hybrid environments in a highly regulated trading firm and former government setting requiring NIST 800-53 and DoD compliance. Experience working with former government/contractors and traders across multiple global markets and asset classes, supporting highperformance, time-sensitive trading operations. Skilled in Apple/Windows endpoints, VMware, Citrix and Servers.

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Work Background

Senior Windows System Administrator

Gelber Group LLCSenior Windows System Administrator

Jun. 2018Chicago, IL• Lead administration and support of Windows Server, desktop, and VMware environments, including storage, backups, and business-critical applications and Dell systems. • Manage cloud services across Entra (Azure), Intune, Conditional Access, Microsoft 365 Exchange and AWS. • Administer core services: Active Directory, Group Policy, File Servers, WSUS, DNS, DHCP, IIS and MDT. • Provide mentorship to junior administrators in addition to resolving Tier 2-3 escalated support tickets. • Maintain comprehensive documentation regarding configurations, procedures and operational standards. • Assist with support for basic Linux system tasks including account management, mounting network shares and installing packages and software.

Junior Systems Administrator

White Sands Missile RangeJunior Systems Administrator

May. 2016 - May. 2018NASA White Sands Complex• Performed daily maintenance on desktop and servers, including backups, windows updates, computer images & troubleshooting Tier 1 support tickets. • Supported Windows Server roles including AD, DNS, DHCP, WSUS and Group Policy • Maintained system documentation and procedures

Shift Manager

StarbucksShift Manager

Aug. 2011 - Apr. 2017Las Cruces, New Mexico Area• Oversaw daily operations during assigned shifts, including inventory management and employee coordination. • Led a team of 5-6 staff members daily to ensure both outstanding Customer Service and Quality Assurance. • Trained new employees and enforced store policies and procedures.

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