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Work Background
New Age Property DevelopmentsRental administrator
Aug. 2025City of Cape Town• Manage lease agreements, overseeing the preparation, execution and maintenance of lease agreements ensuring compliance with regulations and company policies . • Coordinate maintenance request: request from tenants, ensuring timely response and effective communication from maintenance staff or contractor. • Property maintenance coordination by logging and track maintenance request, liaise with contractor to ensure that work is completed • Record Keeping: Maintain accurate records of rental payments, lease terms, and tenant communications to support property management operations. • Rent collection and payments by monitoring rent payments, issue invoices and statements and following up on arrears. • Record keeping by maintaining accurate and up to date property, tenant and financial records. • Loading of tenant rental debit orders monthly • In-going and outgoing inspections with tenants for occupancy and when tenants are vacating a property • Tenant communication by serving as the primary point of contact for tenants, addressing inquiries, processing applications and resolving issues related to rental agreements.
CBRE ExcellerateFacilities Coordinator
Nov. 2024 - Jul. 2025City of Cape Town, Western Cape, South Africa• Manage and conclude service requests from departments for various services or products
• Manage works orders and ensure completion by the deadline date
• Management of service requests ITO building aspects
• Procurement of products on request from departments or as per site requirements
• Administration of suppliers
• Management of meeting room equipment
• Support Occupational Health & Safety compliance
• Support the onsite FM as required and within reason
• PO requests and completion (GRN)
• Support Annual Budgeting
• Adjustment on budget projections
• Control of monthly budget
• Reporting on budget deviations
• Financial reporting
• Debtors control on outstanding payments
• Management of cost recoveries
• Ensure outputs of SLA with contractor are maintained
• Check and monitor compliance of all Service Level agreements on site
• Monitor contractual obligations with external providers
Bidvest Facilities ManagementContract Commerical co-ordinator
Jul. 2024 - Nov. 2024City of Cape Town, Western Cape, South Africa• Maintain Preventative Maintenance (PM) schedules in accordance to the SLA for all equipment and services • Create Purchase Requisitions (PR) on correct expense codes and ensure accuracy against the quotation • Ensure that all orders are processed timeously • Monitor the execution of work and implement corrective measures on deviations • Manage all incoming requests and complaints on daily basis, and provide timeous feedback in ensuring customer satisfaction • Dispatch requests to technical staff and pertinent service providers and follow-up on action items • Conduct monthly verification of WIP and report on variances • Provide weekly/monthly reports on SLAs and backlog • Planning for placement of employees, contractors and efficient utilization of materials and tools • Ensure that tasks are conducted efficiently and optimum use of tools and equipment • Building good Internal and External customer relationships • Undertake other related duties and assignments as assigned from time to time
bioCUREPA/Office Co-Ordinator
Oct. 2023 - Feb. 2024Western Cape, South Africa• Company calendar management – Meetings and
• Agendas.
• Office administration – Stationery, company documents, Marketing materials, filing system (Digital), company CRM.
• Office facility management – Liaise with suppliers, building contractors, security.
• Key communication with external vendors in Legal,
• Finance, HR, and marketing.
• Organize and Co-Ordinate events & staff meetings.
• PA to the director, checking emails, setting up meetings and appointments.
• Assist with reports for the director.
• Managing the director’s diary (Personal & business)
• Manage travel arrangements for director.
• Minute taking and disturbing to managers.
• Project management given by director.
• Manage the company’s HR Admin.
• Manage the process and procedures in the warehouse.
Svc AltitudeBusiness Office Manager
Nov. 2022 - Sep. 2023Western Cape, South AfricaAs Business manager, I attend to a range of administrative, operations, finance and job bookings • Managing company operations • Managing company finances • Processing quotes for jobs • Invoicing clients for jobs • Processing company returns with SARS • Processing company annual returns with the CIPC. • Booking and confirming jobs • Processing RFQ’s and tenders • Liaising with clients for jobs confirmations • Booking and confirming meetings with clients. • Reconciling bank statement • Processing payments to company suppliers
JSBC Labs LtdOperations Manager
Jul. 2022 - Oct. 2022Cape Town, Western Cape, South AfricaJSBC labs provide creative solutions to clients around the world, creating things that get attention and meaningful | www.jsbclabs.com As Operations manager, I attend to a range of clerical, administrative, operations, staff management & I am responsible for all the company's administration, finance, HR, projects, and operations. • Managing I.T software projects.
• Allocating and managing projects for the Dev team.
• Ensure smooth running of office operations • Managing and overseeing interns • HR Administration(Reconciling leave, Processing leave forms, drafting employment contracts, assisting with onboarding and recruiting staff).
• Finance Administration(Invoicing, quote, credit notes, reconciling)
• Liaising with clients acting as the company liaison.
• Acting as second in demand in the absence of the company director.
• Assisting with company operations • Scheduling meetings with clients • Responsible for all office administration
• Provide excellent customer services and maintain relationships with clients • Take inventory and order office supplies • Ensuring all operations are carried out in an appropriate and cost-effective manner
• Formulate strategic and operational objectives and ensuring that have been met • Leadership abilities.
• Implementing company policy & Procedures
• Taking care of all duties & operations
• Compiling project reports
• Booking staff courses and exams (Developers)
• Perform quality controls, monitoring production and staff KPI’s
• Financial requirements of our cost of operations, review of salary budget
• Processing of employee monthly payroll
JSBC Labs LtdOperations Assistant
Apr. 2022 - Jul. 2022Cape Town, Western Cape, South AfricaJSBC provide creative solutions to clients around the world, creating things that get attention and meaningful | www.jsbclabs.com As Operations Assistant, I attend to a range of clerical, administrative, operations & I am responsible for all the company's administration, finance, HR, projects and operations. • Managing I.T software projects.
• Allocating and managing projects for the Dev team.
• Ensure smooth running of office operations • HR Administration(Reconciling leave, Processing leave forms, drafting employment contracts, assisting with onboarding and recruiting staff).
• Finance Administration(Invoicing, quote, credit notes, reconciling)
• Liaising with clients acting as the company liaison.
• Assisting with company operations • Scheduling meetings with clients • Responsible for all office administration
• Provide excellent customer services and maintain relationships with clients • Take inventory and order office supplies
University of Cape TownAdministrative Assistant
Mar. 2011 - Dec. 2019Cape Town Area, South AfricaThe University of Cape Town is a public research university located in Cape Town in the Western Cape province of South Africa | www.uct.ac.za As Administrative Assistant, I attend to a range of clerical & administrative tasks & I am responsible for all the department's administration, secretarial, reception, purchasing, HR & the departments fleet management. • Performing receptionist duties, greeting visitors, receiving all incoming correspondence via telephone & email, as well as returning & following up on this.
• Responsible for all correspondence & office documentation, recording, preparing, sorting, classifying & filing thereof.
• Managing my manager's diary & making appointments as well as managing the maintenance managers scheduling & appointments & providing feedback to students & co-workers regarding work progress.
• Assisting the maintenance manager with administrative duties within engineering services & maintenance departments as circumstances dictate.
• Coordinating & organizing 3rd party contractors’ access within the residences & campus to be able to complete their work.
• Generating requisitions for purchase orders, following up on payment of all invoices, collation of delivery notes with purchase orders, reconciliation of invoices with purchase orders for payment.
• Processing all HR administration for all staff within the department, coordinating internal staff
• leave & queries & booking courses for department staff.
• Preparing tender documentation, calling for pricing in compliance & ensuring compliance with
• tender & procurement policies. Transcribing information into softcopy, as well as proofreading &
• correcting copy.
• Ordering & management of office supplies, maintenance stock & material inventories.
University of Cape TownFront Desk Assistant (Inquiry Clerk & Receptionist)
Aug. 2010 - Feb. 2011Cape Town Area, South AfricaAs Front Desk Assistant my main role was to respond to requests for information, & receive & greet students, parents, staff, stakeholders, employees & maintenance contractors. • Answered student inquiries for the information about the university & assisted students with maintenance issues within the residence, logging maintenance problems & communicating this to maintenance contractors in person or via phone & email.
• Resolved visitor & student complaints & problems quickly & efficiently.
• Recorded information about inquiries & complaints.
• Greeted & welcomed visitors & directed them to the appropriate persons.
• Arranged & recorded details of appointments, as well as timekeeping of internal staff, artisans & handymen.
• Answered, connected & transferred telephone calls & tasked with all correspondence & administration of residence documentation.
MetropolitanBack Office Administrator
Oct. 2007 - Aug. 2008Cape Town Area, South AfricaMetropolitan Life is one of the leading insurance companies in South Africa, centered on providing
clients centric solutions. | www.metropolitan.co.za My main responsibilities in the position of Back Office Administrator was to perform a range of routine clerical & administrative tasks necessary to support the operation of organizations. • Tasked with processing & cancelling loans applications & closing loan accounts. • Recorded & updated information in record management systems.
• Responsible for calculating settlements on loans & settlement credits on loans & the administration for processing refunds.
• Tasked with gather & verifying FICA documents.
• Disbursed loan documentation & correspondence to clients.
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