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Work Background
Distrito Senior Product Owner | AI & Digital Transformation
Jul. 2025 - Apr. 2026Brazil, São PauloLed enterprise AI and digital transformation initiatives, supporting the development and delivery of GenAI, automation, and data-driven solutions across financial services and retail clients.
Acted as a bridge between business stakeholders and technical teams, translating strategic objectives into roadmaps, delivery plans, KPIs, and scalable AI solutions.
Key initiatives included:
• Multi-agent customer service platform for a retail client, supporting WhatsApp-based automation with a target of approximately 60% automation of inbound N1 interactions.
• Contributed to rollout strategy, governance, and performance monitoring frameworks to support scalable adoption and measurable business impact.
• Document AI platform for a banking client, reducing financial document processing time from approximately 30 minutes to 7 minutes per document.
• Supported the structuring of Data lake and data foundations to enable future AI use cases, analytics, reporting, and decision-support solutions.
• Led client-facing discussions to define AI use cases, align stakeholders, manage expectations, and prioritize features based on business value, feasibility, and ROI.
• Worked with multidisciplinary teams across product, AI, data, engineering, business, and executive stakeholders.
Eter Games (Estudio Eter)Head of Business & Project Management | Co-Founder
Nov. 2012 - Jun. 2025BrazilLed business operations, project delivery, and client relationships for a digital technology and game development studio, delivering 350+ projects for national and international clients across real estate, technology, gaming, and digital content.
Held responsibility for business development, project governance, budgeting, financial planning, and P&L management, supporting sustainable growth and operational scalability.
Key achievements:
• Scaled the client base from approximately 10 to 100+ active clients, sustaining average annual growth of 17%.
• Led end-to-end delivery of complex digital projects, coordinating multidisciplinary teams across design, technology, production, and client stakeholders.
• Built operational and project management processes to improve delivery predictability, cross-functional coordination, and client satisfaction.
• Managed strategic client relationships and commercial negotiations, including international projects for Louis Vuitton retail stores in the United States.
• Defined product roadmaps, backlog priorities, release plans, and feature scope for PC/console game projects.
• Secured and managed public funding and strategic partnerships for original IP and digital product development.
GafisaBusiness Development Coordinator
Apr. 2010 - Nov. 2012Brazil, São Paulo• Mapped and negotiated land acquisitions for residential and commercial developments across São Paulo and major capitals.
• Conducted feasibility analyses (technical, financial, commercial) in collaboration with multidisciplinary teams.
• Contributed to launch strategy and project composition alongside engineering, marketing, and commercial departments.
• Executed deals totaling over USD 200 million in Gross Development Value (GDV).
• Reported directly to the executive board.
Cyrela Brazil Realty S/A Empreendimentos e ParticipacoesBusiness Analyst
Mar. 2008 - Apr. 2010Brazil, São Paulo• Identified and analyzed land acquisition opportunities for residential and commercial projects.
• Developed feasibility studies and financial models to support investment decisions.
• Collaborated with engineering and marketing teams to define scope and project concepts.
• Supported commercial negotiations and investment risk assessments.
Banco Alfa S.A.Junior Sales Manager
Jan. 2006 - Feb. 2008Brazil, São Paulo• Prospected and developed B2B client relationships in the mid-market corporate segment.
• Conducted credit analysis and structured financing proposals for business asset acquisition.
• Delivered tailored commercial solutions and enhanced service for high-potential accounts.
• Expanded the client portfolio and contributed to the unit's revenue growth.
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