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Work Background
Toledo Freight Forwarding ServicesOwner
Sep. 2025Philippines, San Jose del Monte• Managed and maintained the company’s/business social media accounts to ensure consistent branding
and customer engagement.
• Created and scheduled promotional content, service updates, and marketing materials across social media
platforms.
• Designed visual content and advertisements to enhance brand visibility and attract potential clients.
• Responded promptly to customer inquiries, comments, and messages to maintain strong client relationships.
• Coordinated with clients regarding bookings, shipment updates, and service-related concerns through online channels.
• Promoted freight forwarding and logistics services through digital marketing campaigns and social media strategies.
• Monitored social media engagement, audience insights, and campaign performance to improve online presence.
• Developed strategies to increase followers, customer engagement, and lead generation.
• Oversaw digital promotions and seasonal marketing campaigns to support business growth.
• Ensured accurate and updated business information across all social media and online platforms
Topserve Service Solutions Inc.Legal Compliance Officer & Employee Relation Specialist
Jan. 2023 - Apr. 2026Philippines, Makati City• Formulated company policies aligned with Occupational Safety and Health (OSH) regulations to promote workplace
compliance and employee safety.
• Managed compliance with government regulations (DOLE, OSH, and LGU permits) by ensuring timely updates,
monitoring deadlines for permits and certifcations, and supporting administrative functions including scheduling
and reporting.
• Coordinated with DOLE as the primary liaison for inspections, audits, and compliance-related concerns.
• Prepared and submitted mandatory compliance reports, including the Annual Establishment Report and Labor
Standards Compliance Report.
• Reviewed and approved Notices of Termination submitted by Operations teams to ensure compliance with labor
regulations and company policies.
• Conducted compliance training and awareness programs for the operations team, strengthening understanding of
DOLE requirements and workplace regulatory standards.
Baltazar and Hipolito Law OfficeLegal Assistant Intern
Apr. 2022 - May. 2022Philippines, San Jose del Monte• Conducted basic legal research on statutes, laws, and legal articles to support legal counsel.
• Maintained organized and up-to-date digital and physical fles for legal cases, contracts, and corporate documents.
• Ensured confdentiality and data privacy in handling sensitive legal and corporate information.
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