Egyptian Riviera ToursIT Manager
Jun. 2006 - Aug. 2007Cairo, Egypt• Install and Configure Networks: through setup, enhance and maintenance tasks and ensure connectivity for all users all time to all network resources such as printers, scanners and database servers • Manage Databases: Setting up database servers and backup storage to ensure data safety and availability to all users, also perform migration, backup and optimization using SQL programming language. • Provide User Support: Provide direct support to all users including helping install software and hardware, diagnosing and troubleshooting for users problems, answer questions related to software and hardware problems and provide the organization with technical view and planning. • Manage Information Security: config and install firewalls, installing and configure the AD users access and privileges, provide support to departments and managers to handle employees access rights for emails and shared drives.