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Work Background
GupshupSenior Vice President - Growth (Conversational Messaging
Oct. 2013MumbaiCurrent Responsibility - Vice President, Growth Responsible for creating a global partner ecosystem for the company with over 3000 partners and 92000 businesses, who are enabled with messaging products and experiences like Bot studio, marketing tools, Agent assist, agentic AI at a platform level to connect to channels like WhatsAPP, Google RCS, Instagram, Facebook, SMS etc - Leading independent P&L for the entire initiative and reporting directly to the exec committee
Leading the product, engineering and AI team to set up the new AI product line for the company
- Setting up of AI team , data sourcing, data analysis, manual data tagging and Ontology iterations to ensure data modelling is accurate
- Productizing the AI offering for consumption by developers, enterprises and OEMs (Visualization of SMSs to ensure user delight and monetization opportunities
- Co-ordinate across functions to ensure agile development, unblocking of issues and prompt delivery of promised payloads
- Responsible for setting up developer ecosystem and evangelism activities/ PR
Product lead to create an omni channel Bot builder platform. - Exploring different bot use cases to enable adoption and user on-boarding - Worked on NLP and machine learning flows to build powerful bot use cases - Servicing enterprises to brainstorm on possible use cases for bot on-boarding Worked on Teamchat - a 'Whatsapp like mobile messenger for enterprises' - Product conceptualization, scoping, wire framing, iteration - Firming UI/UX - design (latest iOS and material design) and flow inputs - Product - market fitment analysis - Creating a market place for Teamchat API's and SDKs - Creating the first Online Bot Store - Product marketing - SEO/ SCM/ SMM and content marketing (website/blog) - Events - Int. and domestic - Mobile World Congress etc - Developer Evangelism: Meet ups, Hackathons dom/Int. - Analytics dashboard for rigorous product monitoring/ sanity testing
GupshupVice President - Growth (Conversational Messaging
Oct. 2013MumbaiCurrent Responsibility - Vice President, Growth Responsible for creating a global partner ecosystem for the company with over 3000 partners and 92000 businesses, who are enabled with messaging products and experiences like Bot studio, marketing tools, Agent assist, agentic AI at a platform level to connect to channels like WhatsAPP, Google RCS, Instagram, Facebook, SMS etc - Leading independent P&L for the entire initiative and reporting directly to the exec committee
Leading the product, engineering and AI team to set up the new AI product line for the company
- Setting up of AI team , data sourcing, data analysis, manual data tagging and Ontology iterations to ensure data modelling is accurate
- Productizing the AI offering for consumption by developers, enterprises and OEMs (Visualization of SMSs to ensure user delight and monetization opportunities
- Co-ordinate across functions to ensure agile development, unblocking of issues and prompt delivery of promised payloads
- Responsible for setting up developer ecosystem and evangelism activities/ PR
Product lead to create an omni channel Bot builder platform. - Exploring different bot use cases to enable adoption and user on-boarding - Worked on NLP and machine learning flows to build powerful bot use cases - Servicing enterprises to brainstorm on possible use cases for bot on-boarding Worked on Teamchat - a 'Whatsapp like mobile messenger for enterprises' - Product conceptualization, scoping, wire framing, iteration - Firming UI/UX - design (latest iOS and material design) and flow inputs - Product - market fitment analysis - Creating a market place for Teamchat API's and SDKs - Creating the first Online Bot Store - Product marketing - SEO/ SCM/ SMM and content marketing (website/blog) - Events - Int. and domestic - Mobile World Congress etc - Developer Evangelism: Meet ups, Hackathons dom/Int. - Analytics dashboard for rigorous product monitoring/ sanity testing
GupshupSenior Manager - Communities
Mar. 2010 - Sep. 2013MumbaiKey Responsibilities: • Marketing:
- For Branding – Targeted campaigns on all digital/ social platforms (FB/Twitter/ Adsense etc.)
- For App Promotion – Digital/ Social Platforms/ ATL/BTL (FB/Twitter/Adsense/ Adnetworks / Inventory management
• Content Marketing – Packaging engaging content to design monetizable properties on the platform
• Responsible for migration and adoption of captive community from SMS to the App Universe
• Worked in tandem with the product team - Strategy, design for better user experience and adoption
• End to end Communities management – Acquisition, Content, Engagement and Monetization
• Design, Layout, Content and monetization for a Local News service on mobile, catering to subscribers across the country
WELSPUN GUJARAT STAHL ROHREN Limited.Assistant Manager
Oct. 2005 - Apr. 2006Assistant Manager – International Pipe Marketing Key Responsibilities: • Liason work in all potential international markets like Middle East, Far East and Europe • Collecting market intelligence on competition and up coming projects in the region • Ground work for potential tenders including regular visits to the specified regions • Preparation of quotations and tenders, acuiring orders, project co-ordination with plant, project execution and post project feedback from client • Project execution and servicing the client in terms of plant co-ordination, delegate visits, quality control, delivery and collection of project remunerations • Registration and participation of the company in important conventions and exhibitions like IPLOCA, Petrotech etc including designing and execution of sponsored stalls • MIS and Process reports - Region specific • Exclusive tracking of the Energy transportation sector in the specified regions • Drafting and designing of all official brochures, presentations and web content
Jindal Saw LimitedAssistant Manager - Marketing Communication
Nov. 2001 - Oct. 2005Assistant Manager – Marketing Communications Key Responsibilities: • Liason work with all major OIL PSU’s like IOCL, BPCL, HPCL, ONGC and other semi government/private clients, international and domestic • Liason with government/semi-government agencies for various clearance/certifications like EIL, BARC, IBR etc • Guest Relations - delegate handling, maintaining one on one relations with clients for market intelligence and project awards • Future project Upgates - Finding new business avenues and participation in them • Registration and participation of the company in important conventions and exhibitions like IPLOCA, Petrotech etc. • MIS and Process reports - Collection of data from all plants and assimilation for internal circulation and business projection • Exclusive tracking of the seamless business for top management • Internal - within the plant • External - Market research and intelligence • Preparation of quotations and tenders, acuiring orders, project co-ordination with plant, project execution and post project feedback from client
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