KronesProject Manager
Apr. 2016 - Mar. 2017Johannesburg Area, South AfricaI was employed at Krones Southern Africa where I was Key Account Project Manager for ABI (Amalgamated Beverage Industries), now known as CCBSA (Coca Cola Beverage South Africa). Here I managed new machine and retrofit installations in numerous Coca Cola and SAB plants throughout Southern Africa. Some of these plants include; ABI Devland, ABI Midrand, ABI Phoenix, ABI Pretoria, SAB Rosslyn, SAB Chamdor and Zambian Breweries. My duties included the following: - Managing all service related projects (i.e. new machine installations, plant optimization, overhauls, retrofits, audits) from quotation to final acceptance and the reporting thereof. - Coordination and supervision of the assembly of Krones machines at the customer, i.e. installation, commissioning, performance measurement and final acceptance. - Support customer with everyday production issues (i.e. continuous improvement, training needs and support, performance measurement, maintenance planning and performance measurement). - Ensure that projects are effectively monitored, checked, documented and correctly verified. - Customer support, clarification of (customer) complaints, trouble shooting and pro-active communication. - Supervisory role for over 50 service technicians. - Foster and support interdepartmental cooperation within the LCS Center and Head Office.