Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
Cebu Pacific AirInformation Technology Project Lead
Feb. 2020Manila, National Capital Region, PhilippinesConveys quality IT benefits by dealing with the changed associations between the business and IT, encourages discussion for constant input to help support continuous deliver, gives specialized issue or business necessity arrangements arranging, as establishment for potential undertaking or change proposition, starts constant improvement exercises to help the present and future necessities of the business, screens and gives important bearing in arranging, advancement and execution of projects, foreseeing any contention in expectations for all business application and innovation activities and improvements acknowledged and remarked by the unit
Cebu Pacific AirBusiness Analyst - Service Engagement
Aug. 2018 - Feb. 2020Pasay City, Metro Manila, Philippines
Cebu Pacific AirBusiness System Specialist
Jun. 2009 - Aug. 2018Working as a Business Systems Specialist III. Responsible for Systems Design & implementation or projects, user support maintenance of both developed and packaged application software. Take charge of reviewing user requirements, defining processes and guiding users in implementing applications, prototyping, testing & training, systems quality assurance. Prepares functional and technical designs, plan & conduct system tests, oversee data conversion and support operational applications. Involved in the analysis, planning, and implementation of new or enhanced system functionality to optimize business processes and improve workflow and system usage. Interfaces with users, vendors and other IT personnel during planning and execution phases of projects to ensure business and technical requirements are satisfied. Provide system trainings as needed.
DellTechnical Support Representative
Jan. 2007 - Jun. 2009Quezon CityWorked as a DELL Certified System Expert, Technical Support Senior Assistant for Small and Business Account, and Dell on Call premier support representative. Provides high-level technical support on operational issues or maintenance of computers, operating systems, network issues, assists customer on removal of virus, spyware or any kinds of infections, supports and other 3rd party software issues
IBM Daksh Phils.Customer Service Representative
May. 2005 - Dec. 2006Makati CityWorked as a point of contact and sub assistant manager for Customer Care in a telecommunications account. Delivered managing and supervisory skills in the absence of Team Lead in a contact center assuring all metrics are met.
Intch is a Professional Networking App for the Future of WorkSee more people like Anna Angela on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
1023999 people
15
IT Support Manager @ All In Credit Union
15
Frontend Developer
15
Help Desk Specialist @ Huntington Ingalls Industries, Inc.
272840 people
15
IT Support Manager @ All In Credit Union
17
Project Management/SMM Consultant @ Self Employed
15
Marketing automation manager