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Work Background
FedExTransformation Program Manager - FedEx Global Transformation Office
Jan. 2022Amsterdam, North Holland, Netherlands• Co-established the new global transformation program model called DRIVE alongside star senior colleague, SVP of Commercial, and VP Finance • Implemented weekly sprints over 4-phases, delivering $150m in profit improvements in the first 8 week iteration, achieving more than $600m by fiscal year 2025 • Managed portfolio of transformation programs on technology integration, international air network, shipment density, and Service Level Performance for the VP of Planning and Engineering • Coached cross functional team of 20+ transformation leads with Finance and KPI subject matter expert • Led multiphase initiative maturation for Service Level Improvement from ideation of 50 to implementation of 15 value driven initiatives • Improved service level by 15% across International and European Regional Service • Ensured quality business case development, robust project work plans, KPI definitions, cross functional dependency maps, and value roadmap • Orchestrated high-impact workshop series on cross functional dependency alignment
FedExTransformation Consultant - Project Management Office
Jan. 2022 - Jan. 2023Amsterdam, North Holland, Netherlands• Built consensus across country leads (UK, FR, ES, IT, and DE) for singular approach to roadmaps, financials, resources, physical assets, and recommendations for European profit improvement project. • Steered Cross-functional Data Forum of European data leaders towards a unified data strategy and governance transformation resulting in partnership with DataWorks. • Co-Led a competitive analysis research project focused on Last Mile delivery innovation, identifying new market opportunities and facilitating "where to play" and "how to win" strategic discussions. • Collaborated with Marketing team to merge Innovation research findings and develop leadership workshop. • Built the governance model and launch materials for the Strategic Planning Office (SPO) establishing a direct strategic branch to the Regional CEO. Assisted MD of Transformation with initial launch and facilitation. • Coordinated proposal for establishing an Agile-centric, lean portfolio management structure for the Transformation Management Office • Supported project teams with executive and board level presentations, including: Chairman and Global CEO’s visit to Europe, Intercontinental Air Network’s complex design and hub renovations, FedEx Sustainability request to steering committee, technical scanner code retirement project, multi-workstream roadmap for global package compliance (ANCHOR).
FedExTransformation Portfolio Associate - Integration Management Office
Jan. 2020 - Jan. 2022Amsterdam, North Holland, Netherlands• Served as internal consultant to the VP & MD of the global Integration Management Office (IMO) to drive home the 6-year M&A of TNT, valued at $4.8 billion. • Provided structure to complex requests from global integration workstreams (Air and Road Network, Commercial, and Back Office), creating data-supported highlights for Integration Leadership Council, C-Suite, and Board of Directors • Strategically coordinated the TMO portfolio of 8 transformation themes, with 27 strategic and tactical initiative programs, supporting the development of $50 million in profit improvements • Owned portfolio overview, roadmap, value tracking, and meeting cadences • Prepared material for strategy meetings between Regional President and Senior VPs as well as meetings between cross functional Strategic Theme Leads (MD-Level). • Partnered with the TMO Execution Tower to design the Power-BI dashboard in Bubble data tool for North Star Senior VP steering committee. This served as the single source of truth for the transformation portfolio.
Vidi InsightsResearch Associate - Luxury Consumer Goods & Healthcare
Jan. 2016 - Jan. 2018Miami/Fort Lauderdale Area• Built analysis briefs and executive presentations, translating complex data into actionable insights for strategic decision-making in key markets: Miami, New York, Chicago, LA, Paris, London. • Generated consumer insights, identifying critical consumer trends by leveraging qualitative and quantitative data methods • Built material for: AB tests, multi-iteration brand trackers, focus groups, and online questionnaires • Managed data processing, KPI insights, and collaborated with vendors to ensure data integrity and quality. • Clients included: Grey Goose, Bacardi, Dewars, Cluse, Ben Bridge, Nivea, Frida Baby, CarePlus Insurance, Aflac Insurance, KFC, Queens Library
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