Steve Mize

Manager of Operations

Voice OverComplaint Resolution SpecialistCall Center TrainerCommunity ManagerPodcast HostCommentatorTraining&Development SpecialistInfluencer Marketing ManagerContent ManagerCommunications Manager🏐 SportsEntertainmentHR📝 Influencer or BloggerCustomer Care SpecialistLive ChatChat SupportCustomer ServiceCall Center SupervisorSupport SpecialistCustomer Support RepresentativeCall CenterEvent ProducerEmail Marketing ManagerSMM ManagerMarketing

Operations and customer experience leader with 10+ years of experience managing multi-location pet service facilities, nationwide events, and social media strategy. Proven ability to lead teams, improve customer satisfaction, resolve complex issues, and drive operational consistency across multiple sites. Veteran with strong leadership, accountability, and process improvement expertise.

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Work Background

General Manager

Pet Play PlaceGeneral Manager

Sep. 2021Kennesaw, Georgia, United States

Business Owner

TSC CreativeBusiness Owner

Mar. 2021 - Sep. 2021Marietta, Georgia, United StatesTSC Creative helps local businesses engage customers through social media marketing and management.

Marketing Coordinator

JeTech IncMarketing Coordinator

Nov. 2018 - Dec. 2019Acwoth, GaManaging all marketing avenues for company.

Owner Operator

TSCharm Enterprises LLCOwner Operator

Jan. 2017 - Jan. 2021Marietta, Georgia, United StatesManaged , organized and trained independent operator for dog sport events.

Operations Mgr

Athens Unleashed Dog TrainingOperations Mgr

Jul. 2014 - Jan. 2017Athens Area, Georgia

Support Manager

PetSmartSupport Manager

Feb. 2014 - May. 2014

Pet Trainer

PetSmartPet Trainer

Sep. 2013 - Feb. 2014

Social Media Mgr

Varsity PetsSocial Media Mgr

Jan. 2013 - Jan. 2017Atlanta, GaManage company social media presence.

Quality Mgr

Thermopro IncQuality Mgr

Jul. 2011 - Dec. 2012

Requests

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