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Network Power<100 people
Roles
💰100%
Investor & VC
💸100%
Marketing
✔️100%
IT
Geos
🇺🇸100%
United States
Work Background
AzurestechIT Support Helpdesk
Oct. 2022Abuja, Federal Capital Territory, Nigeria
UBA GroupTeller
Dec. 2020 - Aug. 2022Awka, Anambra, NigeriaBank Teller /Customer Service Representative Worked with United Bank For Africa as a Bank Teller and was later moved to Customer Service Rep. due to exceptional skills. Duties Processed customer transactions, including deposits, withdrawals, and payments, ensuring accuracy and compliance with banking regulations. Informed customers about bank products and services, contributing to sales and customer retention efforts. Addressed customer inquiries and concerns, providing assistance and resolving issues in a timely and courteous manner. Assisted customers with account openings, closings, and account maintenance procedures. Educated customers on digital banking options and assisted with online and mobile banking queries. Maintained and balanced cash drawers, reconciling discrepancies to ensure accurate financial records. Ensured compliance with all bank financial and security regulations and procedures. Actively participated in customer service training sessions to enhance skills and knowledge. Collaborated with team members to achieve branch goals and deliver exceptional customer service. Prepared and distributed customer correspondence, including account statements and promotional materials.
Solace Development Company LTD - National Youth Service CorpData Entry Clerk and Graphics Designer
Dec. 2019 - Nov. 2020Awka, Anambra, NigeriaWorked with Solace Development Company as part of my primary assignment during my NYSC one year programme. DUTIES Data capturing Design Identity Card, flex, banner, posters and advert flyers for clients. Data assessment and analysis Write a detailed report of works done and work-in-progress at the end of the week. Providing management with feedback and respond to complaints from clients as regards the company’s services. Research assignments Greet clients warmly, ascertain problem and resolve complaints via phone or e-mail
The Millennium Printing StoreInside Sales Representative
Jan. 2016 - Dec. 2016Awka, Anambra, NigeriaHandled customer inquiries and processed orders via phone, email, and web platforms. Provided product expertise and guidance to customers, maximizing sales opportunities. Advised on promotions and upsold complementary products to drive sales. Conducted outbound sales calls to generate leads and promote services. Managed special projects as assigned by management. Processed transactions accurately and provided timely pricing quotes. Handled customer complaints and coordinated resolutions with relevant departments. Exceeded sales targets and actively participated in team meetings. Maintained a clean and organized workspace and upheld professional conduct. Collaborated effectively as a team player and advocated for customer needs. Adapted to long periods of sitting in a cubicle setting. Completed additional duties as assigned by management
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