O&M HalyardQuality Engineer
Mar. 2016 - Oct. 2018Tucson, Arizona• Reduced customer complaints for missing components on kits by elaborating and implementing an engineering study to get reliable results when counting raw material on scales to send the exact amount needed to production. • Investigated Quality Non-conformances (QNC) and Customer Complaints to identify root causes and implement preventive and corrective actions to eliminate reoccurrences and potential failures. • Elaborated and executed Installation Qualification (IQ) protocol and report for Laser Stripping Station. • Elaborated and executed Test Method Validations (TMV) protocols and reports. • Involved in several process validations (IQ, OQ, PQ and TMV) • Project leader of global and local Change Controls for implementing changes on processes or products. • Performed internal audits to review compliance of Doc. Control procedures, as part of CAPA effectiveness verification. • In charge of reviewing and approving new documents and revisions. • Created Process FMEA’s and coordinated with Technical Quality to determine severities for each failure mode. • In charge of maintaining all Device Master Records and the Master Validation Plan up to date. • Retrieve QNC data and presented its metrics on Management Review quarterly meetings.