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Work Background
Office Manager
Massey Services, Inc.Office Manager
Aug. 2022Evaluated employee records and productivity and submitted evaluation reports. Maintained computer and physical filing systems. Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving. Managed office operations while scheduling appointments for department managers. Updated reports, managed accounts, and generated reports for company database. Coordinated special projects and managed schedules. Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Co-Owner
Chubby's Family RestaurantCo-Owner
Apr. 2015Established and administered annual budget with controls to prevent overages, minimize burn rate, and support sustainability objectives. Drove implementation of new market expansion to propel business forward and adapt to market changes. Collaborated with development teams, internal customers, and product line management to verify delivery of desired quality requirements to distributors. Evaluated suppliers to maintain cost controls and improve operations. Assisted in recruiting, hiring and training of team members. Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization. Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality. Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Radio Relief
OCPS TransportationRadio Relief
Jun. 2011 - Apr. 2015Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety. Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism. Communicated information to parents to promote good communication and transparency. Obeyed federal, [State] and local traffic laws and regulations to enable safe transportation outcomes for participants. Transported passengers safely along prescribed routes according to tight schedules. Assisted students with boarding and exiting bus to reduce safety issues.
Sales Coordinator
Protection 1 Security SolutionsSales Coordinator
Oct. 2006 - Jun. 2011Handled customer inquiries by staying up-to-date on market and industry trends and finding unique solutions to issues. Kept detailed records of sales and customer information in CRM software, updating database regularly to maintain top-notch service. Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions. Streamlined training processes for orders, tracking, expense recording and sale protocols to increase employee productivity and enhance sales. Compiled client profiles and entered information into operating system. Deployed and assessed strategies for retaining customers and maximizing account servicing opportunities to promote revenue consistency. Created documents recommended courses of actions to assist upper management in complex decision-making issues.

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Office Admin & Recruitment Solutions
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