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Network Power<100 people
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💸50%
Marketing
🗿50%
HR
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Work Background
RwandaEQUIPManager Resolution Team
Sep. 2021Kigali City, Rwanda
RwandaEQUIPTechnical Support Manager
Sep. 2021Kigali City, Rwanda• Managing communications: improve quality, track operative performance and performance levels. • Creating effective procedures, policies and standards. • Performance management: setting and evaluating team members performance against specific targets for speed, accuracy, efficiency and quality. • Team management: Coaching, motivating, retaining staff and coordinating bonus, reward and inventive schemes. • Client Management: Handling the most complex complaints and enquiries.
Rush ServicesDirector
Jan. 2020 - Dec. 2020Kigali City, Rwanda
Ignite Energy AccessDirector Credit Collections
Jan. 2019 - Dec. 2019Kigali City, Rwanda
Ignite PowerDirector, Customer Service
Feb. 2018 - Dec. 2019Kigali City, Rwanda
Kigali MarriottHuman Resources Generalist
Dec. 2016 - Feb. 2018Kigali City, RwandaHuman Resources Operations Marriott International
Kigali MarriottEngineering Coordinator
Aug. 2016 - Dec. 2016Kigali City, RwandaMarriott International
Guaranty Trust Bank (Rwanda) plcTransaction Specialist
Mar. 2016 - Aug. 2016Kigali City, RwandaTransaction Services Group
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