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Work Background
Nexacu | Lumify Group (formerly DDLS)National Course Scheduler & Operations Specialist
Oct. 2025Melbourne, VICDriving the scheduling and delivery of Nexacu training programs across Australia, New Zealand, and South East Asia. Strategically align trainer capability with public and corporate training needs to maintain an 80% utilization target. Partner with business development teams to expand opportunities and strengthen client relationships.
Department of EducationWorkforce Planning Advisor | Portfolio Management Office | IMTD
Apr. 2024 - May. 2025East Melbourne, Victoria, AustraliaWorkforce Planning Advisor for IMTD at DoE.
DXC TechnologyProgram Resource Manager, Mining Industry
Aug. 2023 - Nov. 2023Melbourne, Victoria, Australia
DXC TechnologyPractice Lead - Resource Management, Consulting & Analytics - APAC
Mar. 2022 - Nov. 2023Melbourne, Victoria, AustraliaRole made redundant in Nov'23
DXC TechnologySenior Resource Manager, Consulting & Analytics Practice - A&NZ
Sep. 2021 - Mar. 2022Melbourne, Victoria, AustraliaDXC Technology is a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship. We are DXC.
BAE Systems AustraliaResource Planning Lead, Operational Excellence - Maritime Sustainment
Jul. 2021 - Aug. 2021Melbourne, Victoria, Australia
BAE Systems AustraliaEngineering Capability Resource Lead
Sep. 2019 - Jun. 2021Melbourne, AustraliaEngineering Capability is part of CTO organisation, my team works with all engineering leads and programs to fulfil their resource requirements.
- Supply engineering capability to bids and projects in response to the operational demand
- Develop and execute plans to ensure the business develops the capability and capacity it needs to needs to deliver the longer term business strategy
- Maintain an assessment of the business’ current engineering capability and capacity
- Establish and maintain relationship with external capability providers to allow fill difficult/short notice roles
- Maintain an inventory of the current engineering and technical competence and capacity, including those resources requiring up skill and cross training
- Support management mechanisms (including regular review meetings) to address both the strategic and tactical resource management responsibilities
- Work with the Talent Acquisition team and the wider engineering organisation to effectively and efficiently recruit additional engineering capability into the organisation as required
- Drive continuous improvement of the resource management process and tools
BAE Systems AustraliaSenior HR Advisor | Operational Workforce Planning Lead
Dec. 2018 - Aug. 2019Melbourne, AustraliaMember of People Analytics & Organisational Effectiveness team, Managing the design, implementation and governance of Operational Workforce Planning across the Enterprise Business. Partner with head of functions and operational lead teams to understand workforce requirements across 6-24 month period for program mobilisation, bids and key ramp ups. Provide data driven virtualization of Demand and Supply reporting for Defence Programs across Maritime, Aerospace and Integrated Systems.
Arq GroupBusiness Partner - Operations & Resourcing | Enterprise Services
Jan. 2018 - Jul. 2018Melbourne, AustraliaOutware Mobile acquired by ARQ Group.
Arq GroupNational Resource Manager (Outware Mobile)
Jul. 2016 - Jul. 2018Melbourne, AustraliaOutware Mobile specialises in mobile software design and development. We work with our clients to create intuitive, effective and engaging mobile experiences that make a difference by helping people get things done, be more productive, learn, grow and be entertained. Manage resourcing for all opportunities within Australia while ensuring maximum utilisation of resources. Management of all resource request through understanding of skill-set requirement, experience and background in order to make effective resourcing decisions. Proactively provide forecasting and reporting on resource availability for short to long term engagements across multiple locations.
Lead the design and implementation of a strategic long-term resource planning model, including processes and tool (10'K Plans), for use throughout the organisation.
OaktonResource Manager
Aug. 2014 - Jun. 2016Melbourne, AustraliaResource Manager - Consulting Practice (14 months)
- Ensuring effective and timely allocation and deployment of resources and skills across projects, engagements and accounts in order to fulfil demand and achieve business objectives. - Provide Operational support to Location Director, Sales, HR and Finance
- Provide PMO support to key Oakton projects including project initiation, status and financial reporting. Managing Consultant - Oakton Apps Program - Digital Workplace (9 months) Oakton's Digital Workplace Application will enable your staff to collaborate effectively and execute core and designated work functions in filed and internal operations. Improving engagement, business communications and organisation & cultural dynamics. Role - PMO, Test Management and Reporting - Management of test activities within an Agile Testing environment
- Defect management and status reporting, - Deployment planning and documenting Release Notes
- Manage a team of Testers and BAs
- Collaboration with testing, development and project team members in an onshore-offshore work environment
ANZOperations Manager - Managed Environments and Testing Services (via Capgemini)
May. 2012 - Jun. 2013Melbourne, Australia
CapgeminiManager - Business Transformation Delivery
May. 2010 - Jul. 2014Melbourne, AustraliaDuring my 4+ years as Management Consultant within the Business Transformation group at Capgemini Consulting, I performed in various roles, same notable ones are; - Demand & Supply Management | Resource Management (Testing Services) - Operations | PMO Manager | Transition PMO | Bid PMO - METS at ANZ Banking Group - PMO Finance - AMI Project at SPAusnet - PMO Lead - Core Operations Project at Fosters Group
Carlton & United BreweriesPMO Lead - Core Operations Project (via Capgemini)
May. 2010 - Jan. 2012Melbourne, Australia
AccenturePMO Lead | Resource Management (Telstra Projects)
Aug. 2008 - Apr. 2010Melbourne, AustraliaPMO and Resource Management on Telstra's Outsourcing Project (PS&M).
PMO Lead on Telstra's CC&B Data Migration Project.
PMO on Telstra's Identity Management Project
Accenture AustraliaResource Specialist - Demand and Supply Management
Apr. 2007 - Jul. 2008Melbourne, AustraliaThis role provides effective service delivery of the project supply/demand management function, including: -Attending new business/client leadership meetings to develop sourcing strategies/understand pipeline (also including CSG Recruitment Lead in new business meetings where sourcing strategies are being defined) -Shaping and optimizing project resource plan -Working with fulfilment channels to execute plans, and “as tomorrow turns into today,” ensuring current demand and supply of people are fully utilized; if not, taking action to off-set imbalances. -Acting as a “Bridge” between the future forecast and today’s supply/demand situation by collaborating with business leaders to right size the practice -Identifying and addressing supply/demand gaps. -Identifying resourcing risks and building resourcing plans to meet anticipated demand -Resolving staffing/scheduling escalations
Day to day responsibilities:
-Ensure overall CSG demand is staffed with the right people within the timelines and in a cost effective manner -Work with client project teams to ensure fulfilment of open positions and future resourcing needs -Monitoring balance of CSG skills and proactively working with leadership to size group to meet current and projected client demand -Coordinate with counterparts in recruiting, core HR and contracting to execute overall CSG resource strategy Forecasting Responsibilities: -Quarterly review of supply and demand forecasts -Monitor/responsible for key supply/demand metrics (overdue demand, roll offs, win probabilities, and chargeability forecasts) and collaborate with key stakeholder to analyse and interpret the results and action as needed -Complete monthly forecasting submissions -Recommend actions with business leaders to appropriately size the Resource Pool to balance supply with demands and meet chargeability and other metrics -Manage demand working closely projects and updating internal scheduling systems
Electronic Data SystemsOperations and Workforce Management, Service Desk Management
May. 2004 - Mar. 2007Auckland, New ZealandElectronic Data Systems - - Service Desk Manager for General Motors Account
- Account Transition for General Motors (onshore/offshore)
- WFM Specialist
- Contact Centre Operations
TelstraClearNetwork Resources Coordinator
Apr. 2001 - Apr. 2002Auckland, New Zealand
Spark New ZealandService Delivery Specialist
Sep. 1997 - Mar. 2001Auckland, New Zealand
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