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Work Background
Total Family Dumpsters and MoreCo-Founder
Nov. 2024Punta Gorda, FLAs Co-Founder of Total Family Dumpsters & More, I help build and operate a family-owned business focused on reliable service, clear communication, and doing things the right way. My role spans both strategy and execution from setting up systems and processes to supporting day-to-day operations, customer experience, and business growth. I’m deeply involved in building a company that values transparency, responsiveness, and accountability, because in a local service business, reputation is everything. I bring an operator’s mindset to the work: designing practical workflows, keeping operations efficient, and making sure customers experience a smooth, stress-free process from first call to final pickup. At its core, Total Family Dumpsters & More exists to serve our community well. Being family-owned means we stand behind every job personally, and I take that responsibility seriously. This role reflects what I care most about in business building something sustainable, trusted, and rooted in service.
Dental Advocacy GroupDirector of Technology and Administration
Jun. 2023In my role at Dental Advocacy Group, I focus on the strategy, design, and execution of the systems and processes that support our operations, data integrity, and client-facing outcomes. I serve as the bridge between business needs and technical execution translating complex operational requirements into scalable systems, workflows, and reporting structures that leadership can trust and teams can actually use. My work spans: • Business and data analysis to identify gaps, risks, and opportunities • Project management for system implementations and cross-functional initiatives • Process design and optimization to improve efficiency and consistency • Data governance and reporting to support informed decision-making I partner closely with executive leadership, internal teams, and external vendors to ensure systems align with organizational goals, regulatory requirements, and long-term growth. At DAG, my focus is not just on building technology it’s on building clarity, reliability, and structure so the organization can operate with confidence and momentum
Axis Connected TechnologiesManaging Partner
Jan. 2011 - Jan. 2026Fort Myers, FLDuring my tenure at Axis Connected Technologies, I served as Managing Partner & VP with responsibility across operations, strategy, and execution within the Audio/Video and automation space. I led initiatives focused on operational efficiency, pricing strategy, quality management, and cross-functional coordination; partnering closely with leadership, field teams, and external partners to strengthen performance and scalability in a service-driven environment. A significant part of my role involved analyzing workflows, identifying operational gaps, and designing practical improvements that supported both growth and consistency. This work sharpened my ability to translate complex operations into systems that teams could actually execute; a skill set that continues to inform my work today. Axis Connected Technologies played a formative role in my professional journey, providing deep exposure to executive leadership, operational design, and the realities of scaling a technology-enabled business. The foundation built there directly supports my current focus on business architecture, analysis, and consulting across industries.
GESupplier Manager
Oct. 1996 - Jun. 2009During my time with General Electric Client Business Services, I served as a supplier and relationship manager supporting Accounts Payable and Payroll operations within a large, global enterprise environment. I acted as the primary liaison between internal GE stakeholders and offshore data entry teams through Genpact, managing distributed teams ranging from small specialized groups to large-scale operational units. This role required strong communication, accountability, and performance oversight across time zones and functions. My work focused heavily on process improvement and operational quality. I led Six Sigma and Lean initiatives to standardize workflows, reduce errors, and improve efficiency across payroll and accounts payable processes. Key contributions included: • Managing vendor partnerships and service delivery • Leading documentation of 100+ standard operating procedures for payroll operations in preparation for a PeopleSoft Payroll system migration • Supporting an account reconciliation initiative that recovered over $1M in items aged more than 365 days • Participating in the rollout of a CRM tool supporting GE Payroll operations This role laid the foundation for my long-term focus on operational excellence, systems thinking, and translating complex enterprise processes into scalable, well-governed execution models.
Cobb TheatresAsst Manager
Jan. 1994 - Dec. 1996As an Assistant Manager at Cobb Theaters/Regal Cinemas, I supported daily theater operations with a focus on consistency, customer experience, and operational control. I was responsible for opening and closing procedures, cash handling, and inventory management, ensuring accurate counts and adherence to company controls. I also oversaw projuction room operations, coordinating staff and workflows to maintain quality, timing, and efficiency during high-volume periods. In addition to operational leadership, I participated in and won multiple regional and nationwide movie marketing competitions; developing and executing promotional concepts that drove engagement and reflected brand standards at a high level. This role required balancing structure with creativity in a fast-paced, customer-facing environment and helped build a strong foundation in leadership, execution, and accountability.
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