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Work Background
Compliance & Partnerships Manager
Optima Training & Consultancy LtdCompliance & Partnerships Manager
Apr. 2021Essex, England, United Kingdom
Operations and Compliance Manager
Optima Training & Consultancy LtdOperations and Compliance Manager
Apr. 2021
Quality / Operations Manager
SEP Educational Services T/A JRNY EducationQuality / Operations Manager
Oct. 2018 - Aug. 2020Harlow, Essex
Assessment Operations Manager
Association of Corporate TreasurersAssessment Operations Manager
Jan. 2017 - Oct. 2018London, United Kingdom
Quality Systems Manager
Greenwich Community CollegeQuality Systems Manager
Sep. 2012 - Jul. 2015South East LondonDeputise in the absence of the Director of Quality and Standards. Build and manage the annual training and events calendar – raising attendance by over 50%. Manage the planning and set-up of all training, conference and corporate events for 25 – 500 attendees. Plan and organise the annual student and staff awards ceremony for over 500+ attendees and VIP guests. Successful implementation of the Curriculum Observer web-based quality system that improved teaching learning and assessment by 12%. Manage the dairies and book observations for 16 internal observers for over 200 observations a year. Successful implementation of the Curriculum Surveyor web based online survey tool that allowed 5000+ students to complete surveys electronically resulting in enhanced data set reports to improve TLA. Management of all staff CPD information, reporting monthly on training uptake and impact. Design and implement the annual strategic training plan for staff and departments.
Staff Development and Events Manager
Greenwich Community CollegeStaff Development and Events Manager
Nov. 2005 - Sep. 2012South East LondonManage the annual learning and development budget on behalf of 400+ employees. Work closely with all heads of departments creating training needs analysis. Effective management of budgets ranging from £250k to £500k. Successfully secure additional funds from the LSA that allowed me to engage with e Centre for Excellence to create a programme for 15 staff to become leaders as coaches, including myself. Engaged with universities to upskill 70 teaching staff to gain their PGCE, in line with the 2007 teaching framework. Carryout a full skills audit of all support and curriculum staff leading to creating course on English and Maths for staff to attend to bring their skills level up to a level 3. Arrange annual departmental away days to allow staff to work together on their Self-Assessment Reports and their Quality Improvement plans. Solely and successful managed the organisation of over 500 events, ranging from: one off workshops for 20 attendees, all staff training days that includes 12 different workshops and managing the booking process, conferences for 500+attendees, awards ceremonies that included creating and managing the invite lists as well as booking special guests. Locate, visit, risk assess and book venues for training to take place if off site.
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