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Work Background
Deputy CEO for Operations
Meest ПОШТАDeputy CEO for Operations
Feb. 2023 - Apr. 2026UkraineOperational transformation of one of Ukraine's largest postal networks. Launched automated sorting systems (UISlab) — from spec to full industrial operation. Built PUDO network standards and a quality KPI system across branches and regions. Designed cross-border operations chain Ukraine → USA including SOP and risk matrix.
Director, Address Delivery Department
Нова ПоштаDirector, Address Delivery Department
Apr. 2019 - Oct. 2021Rebuilt the address delivery service from the ground up. Increased courier productivity from 35 to 70 deliveries per day. Reduced delivery cost per shipment. Achieved 98% first-attempt delivery rate. Deployed a mobile app for couriers. Introduced leasing-based vehicle fleet.
Head of Logistics & Last Mile
Rozetka.uaHead of Logistics & Last Mile
Jun. 2017 - Mar. 2019Ukraine, KyivDeployed a mobile application for courier operations. Optimized Last Mile and First Mile logistics. Launched mobile pickup points and parcel lockers in metro stations. Onboarded Ukrposhta and Justin as additional carriers.
Head of Operations & Delivery Network
modnaKastaHead of Operations & Delivery Network
Jul. 2016 - May. 2017Ukraine, KyivOpened and automated a network of order pickup points. Achieved pickup cost per order lower than Nova Poshta. Built a seamless return process with automatic customer refunds.
Директор департамента адресного обслуживания
Нова ПоштаДиректор департамента адресного обслуживания
May. 2015 - Jul. 2016UkraineПерестроил сервис доставки. Внедрил лизинговый транспорт для доставки. Увеличил продуктивность курьеров с 35 до 70. Снизил себестоимость доставки. Добился доставки с первой попытки 98%. Внедрил мобильное приложение для курьера.
Founder & CEO
PostmanFounder & CEO
Aug. 2008 - Mar. 2015Ukraine, KyivBuilt a courier company from zero: operating model, routing, dispatch, service standards. Developed proprietary operations and billing software. Expanded branch network across Ukraine. Scaled to a fleet of 350 vehicles. Served major e-commerce clients including Rozetka and Pampik. Acquired in 2015.

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E-commerce, logistics, and investor solutions
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Операционный консалтинг для CEP и e-commerce
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