Network Data SystemsPrincipal Consultant
Dec. 2004 - Dec. 2015Schaumburg, ILSpent 11 years as Subject Matter Expert in routing, switching, Cisco Unified Communications, and Contact Center Express — leading critical infrastructure and security projects for enterprise clients across financial services, healthcare, aviation, manufacturing, retail, and government. Part of a career total of $100M+ in delivered solutions across 500+ projects. Named client work includes: Grainger — Lead engineer for new Lake Forest headquarters. 3,000+ users, 30+ wiring closets, multi-million dollar Fore Systems ATM core deployment. MillerCoors — Lead Architect for 8-9 month national deployment covering the newly merged company's Chicago headquarters, 9 breweries, and 10 remote sales offices. Led team of 6 engineers. Crate & Barrel — Led datacenter migration to new Niles headquarters. 300 users, 30-40 WAN circuits, Cisco 7500 core. Full cutover in a single 48-hour weekend window. Northwestern Medical Faculty Foundation — Cisco UC across 3 facilities including active hospital floors. 500-700 endpoints with CUCM, Unity, and Cisco Emergency Responder for life-safety 911 compliance. Ronin Capital / IMC Trading / Citadel — Cisco UC for Chicago's major financial trading firms. IPC Systems turret integration, ring-down circuits, multicast voice networking in zero-tolerance trading environments. United Airlines — Cisco UC for multiple locations including main Chicago operations hub. Custom AS400/UCCX Integration — Architected custom integration between Cisco UCCX and IBM AS400 with no out-of-the-box pathway. 10-12 IVR flows, ~10,000 lines of script logic. Solution remained in production use years post-deployment. Additional engagements across CVS/CareMarks, City of Chicago, Walgreens, VA Medical Center Chicago, and various financial, manufacturing, healthcare, and government clients.