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Work Background
Private HeldExecutive Partner - PMO
Nov. 2024Riyadh, Riyadh, Saudi Arabia
Saudi Ericsson Communication Co. Ltd.Senior PMO Manager
Mar. 2023 - Oct. 2024Riyadh, Saudi ArabiaProjects Summary:
Overseeing department projects from start to finish, ensuring they are completed on time, within scope, and within budget. developing detailed project plans, managing resources and timelines, and leading project teams. engaged with stakeholders, identifying, and mitigating risks, ensuring deliverables meet quality standards. • ZATCA (Tax and Customs Authority (ZATCA) of Saudi Arabia) Phase 1 & 2: Securing, installing, and ensuring security cameras in headquarters with the latest security cameras that support artificial intelligence and deep learning techniques, with a budget of 44 million Sar.
• Tabadul (Saudi Company for Exchanging Digital Information): KFCA – Bahrain - TMS, Installation of CCTV system, Arm Barriers including all required civil work & infrastructure activities, with a budget of 1.2 million Sar.
• Ministry of Defense Fiber Optic Cable Relation and Repair Projects, with a budget of around 17 million Sar. Summarized Job Responsibilities:
Project Coordination & Monitoring:
• Collaborate with team leaders and project managers to review status, resolve issues, and maintain project plans.
• Monitor progress, update schedules, and address variances against project plans.
Resource & Team Management:
• Coordinate resource allocation for team members, contractors, and support departments.
• Manage hiring and termination processes to maintain team quality and accuracy in reporting.
Cost & Financial Management:
• Develop and track project budgets, address variances, and support budget development.
• Analyze financial data, including EMRs, risks, and resource allocation.
Documentation & Communication:
• Maintain project records like meeting minutes, reports, and agendas.
Proposal Development & Stakeholder Engagement:
• Assist in creating project proposals and presentations.
• Act as a central point of contact for project status and communication.
Saudi Ericsson Communication Co. Ltd.Projects Control Manager - Ministry of Defense Fiber Optic Network Upgrade & Expansion Project - C4I
Mar. 2015 - Mar. 2023Saudi ArabiaResponsibilities: - Responsible for supporting the Project Manager, Implementation Manager, Engineering Manager and other functional area leadership by coordinating project administration, reviewing, revising and maintaining critical documents required to support assigned projects - Responsible for maintaining project related Minutes of Meetings and distribution to all concerned parties - Responsible for maintaining control of costs against the approved budget for the project, by establishing a comprehensive cost control process to record, monitor and manage all planned and un-planned costs incurred during project execution
- Responsible for overall Project Planning and Scheduling in alignment with contractual milestones and with input from the Project Manager
- Establishes and implements the Change Control and Management Process to ensure that all requests or requirements for change to any aspect of the project are formally captured by change request, recorded and processed as appropriate
- Establishes and Implements the Risk Management Methodology and Risk Register log to ensure that all identified risks and issues are recorded, analyzed, monitored and controlled continuously throughout the lifecycle of the project, in accordance with the appropriate risk mitigation strategy
- Responsible for Contract Review and Verification, to ensure that all project deliverables are being delivered in accordance with the contractual scope of the project
- Ongoing management and control of project plans, procedures, reports and other project specific documentation
- Establishes routines and guidelines for preparing project performance reports, for internal or customer distribution, with focus on up-to-date project status, project delays, blocking issues, and corrective actions; ensure that results are timely and correctly presented and explained to the client in required format, quantity and quality
- Plans and executes quality assurance assignments
Saudi Ericsson Communication Co. Ltd.National Projects Portfolio Manager - Customer Support Dept. (CSS)
Sep. 2009 - Mar. 2015Riyadh / Saudi ArabiaProjects Summary:
Responsible for the overall direction, coordination, implementation, execution, control, and completion of national level projects ensuring stakeholders satisfaction, consistency with company strategy
• National Guard, Install, upgrade, & expansion of telecom. infrastructure • Ministry of Defense & Aviation ‐ Signal Corps, forklifting old Nortel system & replace it by Ericsson HW, plus expansion & upgrade projects
• Ministry of Interior, Telephony systems for whole campus
• Ministry of Health, Telephony exchange with multimedia contact center
• Ministry of Education and Saudi Electric Co., F5 App's delivery load balancing & web app. firewall
• General Dir. of Passports, Telephony exchange solutions for remote sites
• Islamic Develop. Bank, Comprehensive telephony infrastructure for HQ in Jeddah, & remote sites in Turkey, Senegal, Kazakhstan, Malaysia, & Morocco • Imam University, Telephony exchange for whole campus (local & remote)
• King Saud Univ., Telephony Exchange Infrastructure for whole campus
• Um Al‐Qura Univ., Telephony exchange for whole campus (local & remote)
• King Abdelaziz Medical City, Telephony exchange infrastructure for main campus
• Public Security (PSS), Telephony exchange for multi remote sites in KSA
• SABIC, Telephony solution for HQ & subsidiary Co.’s Summarized Responsibilities:
• Project Monitoring and Risk Management: Track project progress against plans and budgets, identify risks, and implement corrective actions.
• Stakeholder Comm.: Report project status to senior management, the board, and clients, ensuring timely updates on deviations and progress.
• CRM: Lead service review meetings to address performance, quality, and process improvements.
• Escalation Point: Serve as primary escalation contact for implementation managers across KSA depts.
• Cross-Functional Coordination: Collaborate with various teams, including logistics, sales, training, and contractors, to ensure smooth operations.
Integrant, Inc.Regional IT Manager
Apr. 2005 - Mar. 2009USA, CAAssist in the development and support of IT Outsourcing Services with clients originating in the US and supported in both the US and Jordan. This development requires the recruitment, retention, and supervision of Jordan employees for the support, development, and integration of US and Jordan network infrastructures including the management and support of client network infrastructures for security, performance, and availability. Further responsibilities include: project planning and implementation, resolve help Desk issues for both US staff and clients, develop reports, and continually strive to enhance ITO Services by developing policies, procedures, and alternative methods to provide support services.
Housing Bank for Trade and FinanceSenior Infrastructure Specialist
Apr. 2001 - Mar. 2005Amman, Jordan•Supervise Projects and Range of Duties Related to The Installation, Customization and Maintenance of Servers, Mid Range Operating Systems, and Enterprise Management Software in Jordan, West Bank, Syria, & Bahrain to Provide The Banking Applications, and Back Office Applications With High Level of Security Error-Free, High Availability and Performance.
•Monitor and Tune The Bank Domain Network Over (LAN & WAN) in Jordan, West Bank, & Bahrain to Provide The Banking Applications and Back Office Applications With High Level of Security Error-Free, Availability, Performance and Adequate Capacity.
•Participate in Support and Solving Network Problems and Enterprise Management Software to Increase Systems Availability.
•Direct The Group Activities and Assignments and Follow Up Staff Progress to Achieve The Best Throughput.
•Write and Set-up Policies, Standards and Procedures to Facilitate Operating Systems Installation, Maintenance, Control, and to Assure Operating Systems Security.
Jordan Data Systems (JDS)Senior Systems Engineer
Jan. 1998 - Dec. 2001Amman, Jordan• Responsible for Setting up and Installing (COMPAQ Servers & Workstations ), Plus Maintaining & Troubleshooting Network Environments at Major Customer Sites.
• Wide Experience in Troubleshooting and Fine-Tuning LAN’s to Provide Maximum Performance to the Clients.
• Wide Experience in Disk Array Configuration,RAID Controller Configuration, Servers Remote Management.
ACCESSSupport Engineer
Jan. 1996 - Dec. 1998• Responsible for Solving any Technical Problems Concerning Modems Configurations and Installations Outdoors (Customers), and Indoors.
• X-TV Financial Information Presentation Maker. Who is in Charge of Preparing and Presenting the AFM and Currencies Daily Automated Report on The Jordanian TV.
• ACCESS On-line System Operator. Managing and Maintaining Local Bulletin Board System, Plus Running Major Gateway Internet Mailing System.
• ACCESS & AFM Network Administrator. Administrating Windows NT 4.0 Server Running ACCESS Intranet Compulink ( Compulink is an Economical & Financial Info & News Intranet ). Administrating Novell File Servers for ACCESS Users Accounts. Solving Any Network and PC Technical Hardware Problems in Side ACCESS.
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