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Work Background
DuPont Solutions, LLCSalesforce Solution Architect
Mar. 2024Remote
ThunderSr. Solution Architect
Mar. 2022 - Mar. 2024Austin, Texas Metropolitan Area
NeuraFlashSr. Solution Architect
Jun. 2020 - Mar. 2022Austin, Texas, United States
PolSourceSr. Solution Engineer
Jan. 2020 - Jun. 2020Austin, Texas Area
PolSourceSr. Solution Architect
Nov. 2017 - Jan. 2020
Xede Consulting GroupLead Salesforce Consultant
Sep. 2014 - Nov. 2017Greater Minneapolis-St. Paul AreaPreviously Modacto, LLC
SyngentaSalesforce.com Consultant
Mar. 2014 - Sep. 2014Minneapolis, Minnesota, United States
OptumSr. Salesforce Business Analyst/Admin
Nov. 2010 - Sep. 2013Eden Prairie, MN• Sr Salesforce.com Configurator responsible for multiple configuration projects, including projects that required minor development work with Visual Force Pages and Apex Code.
• Release Manager responsible for all Salesforce.com monthly releases to multiple Salesforce.com instances. This also included moving code and configuration between development and QA/Testing sandboxes during the development/configuration/testing stages prior to moving to Production.
• Backup Salesforce.com System Administrator responsible for all User Maintenance, Environment Security Management, Weekly Backups, Sales User Support and various other Administrator duties.
• Business Analyst responsible for working with business partners to gather requirements and provide a working solution.
• Data Migration Analyst responsible for managing data migration for acquisitions/mergers to include, but not limited to, working with the acquisition/merger representatives to create data maps, extracting the data from the legacy system, migrating it into the new system and performing checks to ensure data migrated successfully.
Honeywell Security and FireIT Business Partner/Lead Salesforce.com Admin
May. 2009 - Nov. 2010Louisville, KY• IT Business Partner responsible for working with the various businesses to gather requirements and provide a working solution in Salesforce.com, whether it consist of in-house configuration or working with an external 3rd party vendor.
• Lead Salesforce.com System Administrator responsible for all User Maintenance, Security Management, Sales User Support and Training and various other Administrator duties.
• Salesforce.com Configurator responsible for all configuration projects.
Honeywell Security and FireIT Customer Service Delivery Manager
May. 2009 - Jul. 2010Louisville, KYCustomer Service Delivery Manager responsible for managing Dell support technicians to ensure that our SLA's were met. Also responsible for providing hands-on technical support for Executives.
Kindred HealthcarePlatform Installation Project Manager
Jun. 2005 - Jun. 2008Louisville, KY• Project Manager responsible for managing IT infrastructure installation projects for various nursing homes and hospitals across the nation.
• Managed a group of 15 installation technicians sourced through various 3rd party vendors.
Cobb EMCDesktop Support Technician
Jan. 2004 - Dec. 2005Marietta, Georgia, United States
Symbiat LtdAccount Manager/Support Technician
Jan. 2003 - Dec. 2004Atlanta Metropolitan Area
Miller ZellDesktop Support Supervisor/Network Tech
Oct. 2000 - Sep. 2002Atlanta, Georgia, United States
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