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Work Background
Wirral Grammar School for BoysGovernor / Trustee
Nov. 2025
European Customer Experience Organization (ECXO)Member
Mar. 2024EMEAHarry is a member of the European Customer Experience Organisation where he is part of the EMEA community of Customer Experience Professionals where knowledge, best practice, insights, stories and lessons with a view to raising the collective customer and employee experience across Europe are shared. Advancing best practices in customer experience across the European business community.
The National Autistic SocietyBoard Trustee
Oct. 2022EMEASupporting the charity in executing their vision and strategic direction. Harry also sits on the Finance, Risk & Audit Committee for the Charity. With over 3,600 employees, The National Autistic Society are the UK's leading charity for people on the autism spectrum and their families. Since 1962, they have been providing support, guidance and advice, as well as campaigning for improved rights, services and opportunities to help create a society that works for autistic people.
OracleChief Customer & Business Value Officer, UK&I and Chair, Diversity and Inclusion Board - UK
Jan. 2021Embedded a customer-first culture by partnering directly with the UKI COO to align organisational silos around client success. Coached and mentored senior commercial teams, growing existing accounts and unlocking new transformation opportunities. Acted as CXO relationship lead, delivering full lifecycle engagement across Oracle’s enterprise portfolio. Directed Oracle UK&I’s GTM strategy and ecosystem partnerships, managing a $500M+ pipeline across key sectors. Enabled digital transformation for strategic accounts by strengthening C-suite relationships and aligning stakeholder buy-in. Generated measurable growth through targeted use cases and tailored value propositions, contributing to double-digit performance gains. Led cross-functional teams across Sales, Product, Marketing, Legal, and Commercials to surpass growth targets. Championed inclusive leadership through executive-level DEI programs, influencing organisational change and partner alignment.
Winner of DEI in Tech Award 2023
OracleSenior Director Business Development & Strategy EMEA
Jan. 2018 - Dec. 2021Designed and implemented the Strategic Accounts Program across EMEA, lifting executive engagement by 25%. Unlocked white space growth across the Oracle Fusion Apps suite, contributing to 14% YoY regional revenue growth. Developed thought leadership initiatives that led to a 30% boost in strategic customer retention and upsell velocity. Collaborated with global stakeholders to streamline pipeline creation, account penetration, and value delivery.
EquinitiEMEA Senior Director - Banking
Aug. 2017 - Jul. 2018United KingdomBuilt and sold innovative propositions in banking data, ID&V, and cybersecurity, targeting Tier 1 banks and insurers. Grew client portfolio through strategic consultative selling, leading a top-performing sales team with a focus on diversity and inclusion. Partnered with senior leaders to solve high-impact data challenges and drive adoption of digital platforms.
ExperianBusiness & Strategy Development Director - Banking and Insurance
Jan. 2014 - Aug. 2017National• Spearheaded GTM strategy for the insurance vertical, generating $95M in new pipeline and achieving 112% of target. Delivered executive thought leadership to Group CFOs and FDs, influencing major financial and data transformation initiatives. Created and scaled banking propositions, establishing Experian as a data and digital authority in the sector.
TransUnionHead of Business Development - Banking
Sep. 2012 - Jan. 2014NationalDrove 20% YoY revenue growth through the launch of new marketing and financial data products. Managed strategic GTM initiatives across insurance and banking, securing new clients and expanding wallet share. Collaborated across global teams to meet aggressive growth goals, aligning regional execution with global strategy.
Ageas / BNP ParibasStrategic Client Director
Jan. 2010 - Sep. 2012NationalEstablished and scaled a 10-person sales team that achieved 212% of revenue target within the first 12 months. Delivered compelling C-level pitches showcasing Ageas’s unique sales differentiators, driving market share expansion.
Fortis Insurance Belgium (Ageas)Sales Development Manager
Mar. 2009 - Jan. 2010The initial role was to create a Sales Development Team and responsibilities included recruiting and training candidates. Key roles were establishing contact with prospective clients and developing these into revenue – generating relationships and managing strategic, high value key accounts. Accountability was to the Director of Sales & Marketing, and the reporting obligations included the presentation of regular reports internally to and externally to clients at senior level.
ChevalNational Business Development Manager
Jul. 2007 - Mar. 2009• On-going relationship with clients to ensure constant revenue growth
• Develop and maintain key partner relationships
• Deliver and exceed monthly targets
• Integrate sales activities with organised marketing initiatives including product launches, promotional campaigns and exhibitions/industry events
• Maintain and develop a contact database for all allocated clients
Only Insurance GroupHead of Business Development - Banking
Jun. 2006 - Jul. 2007• Liaise with other company functions in order to fulfill business plan objectives and assist organisational development with Strategic Clients
• Understand the Group’s businesses, identifying opportunities with distributors to leverage them and maximise profitable new business values
• Maintain a thorough understanding of the Insurance Market dynamics and the regulatory issues surrounding it
• Recruit and train a sales team of 10 staff
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