Royal Bank of ScotlandDocument Controller
Dec. 2011 - May. 2013Amsterdam Area, NetherlandsDocument Controller within the AML (anti money laundering) Operations Department at RBS. This department is responsible for global processes and systems to filter and monitor transactions according to AML and sanctions policies. Maintaining, updating and upgrading documentation on the AML systems and processes Documenting procedures, systems (configuration), training material (on processes, procedures, systems, usergroups) Gathering required input and reviews from experts in the team through clear, concise and prepared communication Creating and developing the document that describes the supporting processes of the team Preparing agenda for the monthly stakeholder meeting and other meetings as well as managing the minutes Maintaining documentation storage structure Creating, updating, cleaning up and re-organising documentation on the shared drive Contributing with ideas to develop communication plans, as well as implementing these to structure further the coordination and communication between the team and all the stakeholders