Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
CotyIT CRM Program Manager – Microsoft Dynamics 365
Sep. 2024SuisseLed the multi-country deployment of Microsoft Dynamics 365 CRM for 1,500+ users across Europe and APAC. ▸ Delivered the full programme on schedule, coordinating 3 external vendors and internal IT teams across 6 countries
▸ Established GDPR-compliant security framework: access roles, data governance, and audit trails
▸ Achieved 99.8% system uptime SLA through proactive vendor incident management
▸ Designed automated Power BI dashboards, reducing manual reporting time by ~60%
▸ Managed programme budget and executive steering committee reporting Skills: Dynamics 365 · CRM · GDPR · Power BI · Vendor Management · Agile · PMP
RichemontAdobe Consultant
Jan. 2022 - Aug. 2024Genève, Genève, SuisseDeveloped the testing strategy for new sales platforms in collaboration with Program Managers across 12 luxury brands. Worked closely with Product, Business, SAP, and Salesforce teams to ensure a 95% client satisfaction rate. Working with the QA team, overseeing training and KPI tracking, which resulted in a 20% reduction in post-deployment errors and a 15% decrease in project delays. Managed production issue , resolution and spearheaded international innovation projects, from scoping to go-live, while optimizing testing processes and documentation.
RichemontAEM Program Manager – Global eCommerce
Sep. 2021 - Aug. 2024GenèveManaged the technical roadmap and product backlog for a global eCommerce framework serving 12+ luxury Maisons (Cartier, IWC, Vacheron Constantin). ▸ Led cross-functional Agile squads of 15+ people (tech, UX, data, QA) within a SAFe environment
▸ Delivered quarterly Programme Increments on time within a €2M+ annual budget
▸ Oversaw end-to-end integration of AEM, PSP, AWS, and analytics platforms
▸ Improved checkout conversion rates by 18% through optimized platform delivery
▸ Ensured full ISO 27001 compliance across vendor ecosystem Skills: AEM · AWS · SAFe · Agile · Budget Management · ISO 27001 · Roadmap · eCommerce
ValtechAEM - QA/Business Analyst
Sep. 2018 - Jan. 2022Région de Paris, FranceAEM - QA/Business Analyst - Create functional specifications - Review requirements, specifications and technical design documents - Create test plans and test cases (back end tests, Front end tests and contribution guides) - Estimate, prioritize, plan and coordinate testing activities - Execute test plans and create test reports to describe program evaluation, testing, and correction - Identify, record, document thoroughly and track bugs - Perform thorough regression testing when bugs are resolved Environement: AEM 6.4 / Java / cms Intitulé du posteAEM - QA/Tester - Review requirements, specifications and technical design documents - Create test plans and test cases (back end tests, Front end tests and contribution guides) - Estimate, prioritize, plan and coordinate testing activities - Execute test plans and create test reports to describe program evaluation, testing, and correction - Identify, record, document thoroughly and track bugs - Monitor debugging process results - Perform thorough regression testing when bugs are resolved AEM 6.3
ROLEXDigital Program Manager
Sep. 2018 - Aug. 2021Ville de ParisDirected digital programmes for Rolex connected services within a zero-defect, brand-critical environment. ▸ Delivered executive governance and strategic reporting to C-suite across 3 regions
▸ Aligned IT delivery with business objectives through structured stakeholder management
▸ Integrated new digital technologies while maintaining Rolex's strict technical standards
▸ Applied Scrum/Kanban within a formal project governance framework Skills: Program Governance · Executive Reporting · Scrum · Kanban · Stakeholder Management
MatmutConsultante Qualification Logiciel
Jul. 2016 - Jul. 2018Région de Paris, France• Contexte : Duplication de système d'information BNP Paris Bas . • Rôle : Consultante qualification logicielle • Relecture des spécifications • Préparation de la campagne de test • Participation à la réunion de pilotage • Analyse des exigences à partir des spécifications fonctionnelles • Rédaction d’un cahier de recette • Suivi des anomalies sur SpiraTest
INERISConsultante qualification
Jan. 2016 - Jul. 2016Région de Paris, France• Contexte : Evolution de la Platform réseaux et canalisation « Gestion des Exploitants et Déclarants de réseaux » • Rôle : Consultante junior qualification logicielle • Relecture des spécifications • Préparation de la campagne de test • Participation à la réunion de pilotage • Analyse des exigences à partir des spécifications fonctionnelles • Rédaction d’un cahier de recette • Suivi des anomalies sur Mantis • Support exploitant
BNP ParibasIT Project Manager – Commodity Trading & Market Data
Jul. 2015 - Jul. 2018Ville de ParisLed digital transformation programmes for HR and commodity trading operations. ▸ Managed budgets up to €1.5M across multiple concurrent projects
▸ Implemented Power BI and Tableau dashboards consolidating 12 legacy reporting streams
▸ Collaborated with C-level executives to deploy IT governance frameworks across 4 business units
▸ Managed full application lifecycle and AWS cloud migration for core trading platforms Skills: Power BI · Tableau · AWS · IT Governance · Budget Management · Waterfall · Agile
Bolloré LogisticsConsultante maîtrise d'ouvrage
Jun. 2015 - Dec. 2015Région de Paris, FranceEvolution de l’application MERCURE web « Gestion de Transport Maritime Aérien et Routier et la Douane et la TVA » Recueil du besoin Rédaction des spécifications fonctionnelles Gestion de la relation client et réadaptation du projet Organisation et animation des comités de pilotage Veille concurrentielle Participation à a campagne de test
Agence Nationale De Developpement De L'investissementStrategic IT Project Manager
Jun. 2011 - Jun. 2015Émirats arabes unisLed the end-to-end delivery of a national digital platform designed to attract and facilitate foreign investment in Algeria. The platform enabled international investors to:
▸ Discover and access Algerian investment opportunities under local regulations
▸ Connect directly with public services and government administrations
▸ Submit requests for land allocation, tax benefits, and business registration
▸ Manage workforce hiring and access investor incentive programmes My role as Project Manager:
▸ Gathered and validated business requirements with key government stakeholders
▸ Created full project planning, timeline, and budget
▸ Recruited and managed the project team (developers, analysts, admins)
▸ Oversaw end-to-end application development and delivery
▸ Delivered executive dashboards giving leadership full visibility on project status
▸ Contributed to Algeria's strategy to attract international capital and boost economic growth Result: Platform successfully delivered and operational — enabling data-driven investment decisions and streamlining the full investor journey with Algerian public services.
Intch is a Professional Networking App for the Future of WorkSee more people like Khaoula on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
1026939 people
15
IT Consultant
15
Senior Software Engineer
15
Senior IT Project Manager @ Sika
163964 people
16
Project Manager industrial system
15
Quality Manager (Senior Management) @ AdNovum
18
Product Owner @ OIZ