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Work Background
LB Digital MarketingDigital Marketing Strategist
Aug. 2020remote
RBCBilingual Service Representative
Oct. 2015 - Jan. 2018Montreal, Quebec, Canada- Educating clients on services & products features - Making a fast & thorough analysis of customer accounts - Making fast judgment calls based on each situation - Working with multiple programs at once to solve problems and assist clients
Lulu Ban SocialSocial Media Business Strategist
Jan. 2015 - Jul. 2021Barcelona, Catalonia, SpainSocial Media Management & Content Creation Helping small and medium companies to stand out from the crowd with powerful social media strategies. Whether you need help with organically growing your digital footprint or building a social media strategy and managing paid campaigns, you are in the right place! I can assist you and your business with: - Social Media Strategy - Social Media Management - Social Media Audits - Social Media Training for you or your team - Paid Social Media Advertising - Influencer Marketing Strategy - Content Creation !! Contact me for samples of my work and further details.
Payza Online Payment ProcessorLearning and Development Coordinator & Training Generalist
Jan. 2013 - Jan. 2014Montreal, Quebec, Canada- Schedule and Coordinate all company training including large scale training (approx. 180 participants) - Prepare all the necessary materials for training - Determine the effectiveness of training programs through course evaluations - Design course evaluations - Create and implement an online evaluation system - Design, redesign and develop training and staff development programs from new hires to management - Communicate news to staff and update the in-house databases - Coordinate the onboarding process
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