Nokia NetworksNetwork Operations Center Engineer
Nov. 2014 - Sep. 2018Greater Jakarta Area, IndonesiaManaged Service - H3I Project as Alarm Monitoring Engineer (November 2014 - May 2015) Role: - ENVA Monitoring - Bali Lombok & East Java (North & South) Area - Create Trouble Ticket - Escalate Task Ticket to FLM - Close Task Ticket and Trouble Ticket after getting update that the issue has been resolved Managed Service - H3I Project as New Site Unblock Engineer (2G/3G) (June 2015 - now) Role: - Ensure the new site that will be handover from Rollout to Managed Service has a good performance - Check new site on the transmission side and ensure that transmission has been integrated as well and can be monitored by MS team - Check new site on the RAN side, and ensure that it has been on air - Check and ensure that KPI of new site meet the established standards - Check and ensure that the submitted data for unblock process requirements has been completed and no mismatch - Reject bad site and escalate it to rollout team, so it will be solved by them - Update site-list with new site included on it - Update site-list while there are any changes of site status, whether the site has been unblock, LTOA and dismantled