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Work Background
PagerDutyMarketing Campaign Manager
Jul. 2023 - Jul. 2024- Created and executed a marketing strategy in order to drive social impact pipegen
- Oversaw the Social Impact sales target, with responsibilities to improve operational efficiencies and support sales in hitting their targets.
TwilioStrategic Program Manager, Business Operations - Twilio.org
Dec. 2021 - Apr. 2023New York, NY- Managed multiple strategic projects: Refined and executed Twilio.org's Crisis Response Strategy (how the company responds with product, people and capital in times of crisis). Project managed a $1M Product Credit Grant Fund in 2020-2022, leveraging free products to support organizations that are delivering impact globally, based on the current need/crisis - Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
- Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives: - Theory of Change review and refinement via data analysis, asset creation, and strategy meeting moderating; led to 3 new strategic focus areas/programs - Spearheaded the development and implementation of Humanitarian Assistance Program, increasing number of global partnerships with Humanitarian customers and creating strategic direction for a $2M grant portfolio
- Acted as a key partner, champion and day-to-day thought partner for team members, customers and grantees, ensuring optimal alignment to shared impact goals.
TwilioAccount Executive, Social Impact
Feb. 2019 - Jan. 2022New York City Metropolitan Area- Balanced the responsibility of building strategic nonprofit partnerships in order to drive revenue to support .org work, while staying focused delivering impact via Twilio technology
- Consult Account Executives on how to better understand the needs of and sell into nonprofit/social impact customers
- Closed over $10M in nonprofit sales in FY20
SalesforceAccount Executive, Nonprofit Sales
Mar. 2017 - Feb. 2019New York City Metropolitan AreaSold full suite of Salesforce products to Nonprofit organizations in the Tristate Area. - Developed sales plans to effectively and efficiently cover the accounts within an assigned geography.
- Managed lead qualification and conversion from interested non-profit accounts.
- Aggressively prospected and generated new contractual relationships with non-profit accounts.
- Managed the success, adoption and growth of existing customers.
- Consulted with and advise large, strategic nonprofit customers resulting in increased adoption, success and expansion.
SalesforceRecruiter, FutureForce (University) Programs
Mar. 2015 - Feb. 2017San Francisco Bay AreaHired rising Sales Development, Sales Strategy, and Solution Engineering talent in all major Salesforce hubs; managing the full recruitment cycle -- partnering with hiring teams, university presence and strategy, sourcing and screening candidates, prepping and coaching for interviews, extending and negotiating offers. Managed all aspects of the Sales Apprentice Program at Salesforce, which included hiring and onboarding the new grad cohort, with the long term goal of successful conversion into full time SDR positions. Built weekly training content and presented on building brand, professional etiquette in the workplace, and mentorship. Conversion rates sat north of 80%.
SalesforceOutbound Sourcing Recruiter
Nov. 2014 - Mar. 2015San Francisco
SalesforceInbound Sales Sourcing Recruiter
Oct. 2013 - Nov. 2014San Francisco Bay Area• First point of contact for Salesforce.com applicants and referrals
• Reviewed resumes and phone screened qualified applicants for 40+ job requisitions
• Conducted an average of 30 phone screens weekly • Determined candidate fit and made recommendations to recruiters and hiring teams
• Member of the FemmeForce Philanthropy Committee, taking the lead in fundraising efforts
SalesforceRecruiting Coordinator
Feb. 2013 - Oct. 2013San Francisco Bay Area•Recruiting Coordinator supporting Sales teams in our HQ, Chicago, and remote offices
•Work directly and develop relationships with recruiting teams and hiring managers •Maintain clear lines of communication with candidates throughout the entire interview process to deliver exceptional candidate experience
•Schedule a high volume of phone screens, programming tests, on-site interviews, coordinate travel arrangements, and perform on-site greets
•Member of the On-Boarding team, responsible for the coaching and development of new team members
•Formulate Power Point presentations and present on numerous company topics on a quarterly basis Salesforce.com has been ranked the #1 Most Innovative Company by Forbes Magazine and #19 on Fortune Magazine's 100 Best Companies to Work For in 2013. Visit our careers page to find your dreamjob today!
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