Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
STAAR Surgical SwitzerlandCustomer Data Steward
Oct. 2025Brügg, Berne, SwitzerlandAs a Customer Data Steward, I am part of the team overseeing, curating and maintaining data related to operations, legal, finance, and different business lines to support audit processes, contract drafting and review, development and maintenance of new and existing accounts and clients for Staar. Staar is a company that develops medical technological devices for the ophthalmic field. With my years of project management experience, I also provide project coordination responsibilities as the company transitions to a new enterprise management platform (ERP) and customer resource management (CRM) system for our products. I participate in the weekly sprint planning to communicate the priorities of the customer side to the development team, work closely with the IT and development team to understand an resolve development issues and bugs, and provide ongoing support to the customer service team as we move to a new software for managing products, sales, and a plethora of other pertinent business processes.
Labour Market Information Council / Conseil de l’information sur le marché du travailPrincipal Researcher
Jun. 2020 - Oct. 2025As a Principal Researcher in an a multifaceted industry, I developed, executed and managed pan-Canadian labour market information (LMI) research. I worked with the LMIC team of economists on programs that seek to assess and address many LMI challenges and gaps in the Canadian labour market information landscape. At LMIC, I had the opportunity to utilize my research and stakeholder management, data, and analysis skills when looking at the different players, services, and products impacting Canadian Labour Market Information (LMI) system, and when working with partners to drive research or product development that had impact in our space. Most notably, I developed and pitched a whole line of research and products focused on understanding Artificial Intelligence's impact on the data collected and analyzed within labour market information systems- where there was a big gap in research and proper guidance. This work produced technical guides, informative blogs, and longer research reports to advance the knowledge in the system. Whether that was through developing RFPs and leading project or product developments from ideation to launch, developing and managing research plans with internal and external stakeholders, cultivating and managing strategic partnerships, analyzing data and drafting projects and product work-plans from those insights- the role was interdisciplinary. I applied my research and analytical skills, my experience in drafting and managing research agendas and complex projects, as well as leading and coordinating teams in agile methodologies to deliver impactful project and product outcomes that meet the needs of our varied stakeholder groups and clients. Other notable projects:
1-Coordinating as the project lead and subject matter expert, the development of digital labour market information platform for Jk-12 students to support career exploration and study pathways.
University of Toronto - Munk School of Global Affairs and Public PolicyResearch Assistant to Professor Darius Ornston
Aug. 2019 - May. 2020TorontoCo-authored a comparative study about Ottawa/Nortel and Waterloo/BlackBerry. I was responsible for researching and drafting the Ottawa/Nortel case. The study was focused on anchor companies, embedding into regional economic areas and the effects on policy, innovation, and economic development from the presence and the demise of anchor firms in such regions. Titled: The large firm dilemma: anchor embeddedness and high-technology competition
Accepted for publication to Socio Economic Journal in 2022, advanced available with link.
Ontario Ministry of Economic Development, Job Creation and TradePolicy Intern
May. 2019 - Jan. 2020Toronto, Canada AreaLed a section of the development of the two-year Modernization Workplan for the unit- related project management duties
Drafted briefing and meetings notes for the Minister of Economic Development's Office for events and meetings related to Entrepreneurship Services Unit (ESU)
Conducted literature reviews and jurisdictional scans on topics related to innovation policy and innovations system, entrepreneurship, and startups and SMEs
Provided questions and edits to a StatsCan national survey on entrepreneurship and SME challenges and investment intentions
Participated in the ministry-wide working group to provide feedback on the Ministry of Economic Development Digital Strategy Working Papers
Briefed the Assistant Deputy Minister on the innovation/ startup research I was responsible for as well as the Ontario 360 Policy Initiatives that I was able to attend on behalf of ESU
Conducted extensive provincial-wide research on innovation centres, different regional expertise and programs, the Ontario innovation network
Created a tool of the different innovation centres and organizations available throughout the province
Co-lead the development of a data dictionary and the review on performance metrics to properly gauge outcome and impact for the Unit's programs through the Regional Innovation Centres
University of Toronto - Munk School of Global Affairs and Public PolicyMaster of Global Affairs- Markets and Innovation Policy Emphasis
Sep. 2018 - Jun. 2020Toronto, Canada AreaI have completed the Masters of Global Affairs and Public Policy at the Munk School in Toronto, Canada with an emphasis on Markets and Innovation Policy. Having worked in both the public and private sectors in Canada and Colombia, I have become attuned to the complex social, economic, and policy issues facing businesses and governments alike. This has only furthered my interest in innovation, economics, and the role technology can play in providing a solution to many business and societal concerns. This interest guided me to specialize in these areas throughout my Master's program and focus on how we can use innovation policy to tackle pressing economic and social crises in our present world. How can we use innovative research and technology to re-think the way policymakers and businesses address a diverse array of social and economic scenarios? These are the questions I continue to ask and research as an MGA graduate. I engage with a wide range of projects using innovation policy, design thinking methodologies and research approaches to arrive at relevant insights and innovative solutions.
ScotiabankAnti Money Laundering and Anti Terrorism Financing Analyst
Aug. 2017 - Sep. 2018Toronto, Canada AreaPart of the AML/ATF team committed to the proper adherence and implementation of institution-wide AML/ATF regulations and policies. I was part of a team that monitored and assessed risks all over Canada, Central, and South America, which required in-depth knowledge about current events, political and economic developments in the different regions, and what factors to look for when analyzing different risks. I was responsible for drafting risk reports and facilitating those to the appropriate unit for further analysis.
I had the opportunity to become well-versed in Canadian AML/ATF regulations, entities, policies, and implementations and was able to attend various ACAMS training workshops to deepen my knowledge in this specific field. I became adept are following protocol pertaining to Scotiabank and understanding the ways in which a financial institution understands, rates, and mitigates risk-becoming proficient in KYC methodologies and processes in order to increase the value that our team provided to the financial institution and its AML/ATF efforts. We worked daily to provide a thorough and rigorous analysis of present risks to the domestic and international financial market.
Burns & Wilcox CanadaAssistant Underwriter
Oct. 2016 - Aug. 2017Toronto, Canada AreaAt Burns & Wilcox, I was part of the Property and Casualty team, and specifically, the Construction team. We worked on a particular kind of risk underwriting that allowed me to gain a deep understanding of the construction industry in the province and the country as a whole. I was responsible for reviewing, analyzing and underwriting diverse risks with the supervision of a senior underwriter on the team and carrying out the whole application, analysis, and processing sequence in a timely, concise and independent fashion. During my time there, I was able to participate in talks about new products and developments with external and internal stakeholders and was given the opportunity to draft proposals on new products. Additionally, I had an extensive amount of client-facing experience as my role included maintaining strong and professional relationships with our partners and a strong commitment to marketing our strengths and abilities as an MGA to our clients.
Fondo Nacional de Garantías S.A.Account Executive FNG
Jan. 2016 - Sep. 2016Cucuta, Norte de Santander, ColombiaAided in drafting social policy collaboratively with the other entities of the Ministry of Commerce to address the needs of the industrial and business population in the region Developed and implemented social programs for specific population groups ( victims of violence, internally displaced communities, Bari indigenous community, ex-combatants ) Working with SMEs- Consulting and financial assessment of documents and consulting in the loan making process
Collaborative work with all the major banks in Colombia ( Banco de Bogota, Bancolombia, Banco Caja Social, etc.): informed on bank risk policies to properly educate and guide businesses in the loan making process
Sector-specific research
Developed and facilitated workshops for 50 + audiences on financial literacy and information, financial services and specific processes
Developed databases of the different businesses in the region
University of TorontoCommunity Outreach Assistant
Sep. 2014 - Apr. 2015Toronto, Canada AreaAs a community outreach assistant, I was part of a team of four that was responsible for increasing the impact of the LAS program within the university itself but also in the larger Toronto community. We organized and facilitated many events, from small table talks to large conferences on all topics related to Latin America: the left in Latin America, Political Economy, Conflict, Human Rights, social issues, and many others. As the official blogger, I was responsible for carrying out background research for events and on our special guests and writing blog entries on these people and on the topics that they would be presenting. I was also responsible for the summaries of these events and so I had to diligently take notes during all events. I was an active member of the team, managing the twitter account as well as collaborating with the Facebook Page to increase our presence in the community. As a group, we developed the LAS promotional student video.
Corporacion Cultural Biblioteca Publica Julio Perez Ferrero- NGOAssistant Project Manager
Jul. 2014 - Sep. 2015ColombiaAs an assistant project manager at a cultural non-for-profit organization in Cucuta, Colombia, I was responsible for the development and sustainability of a project pertinent to the NGO- creating a profitable and sustainable radio-station/cultural program. I was involved in the development of the cost structures and a strategic outreach plan while defining clear short, mid and long-term goals.
I aided in fundraising and securing funds to assure the sustainability of the project. We worked hand in hand with GIZ(German International Aid) and local aid partners to address core issues of project development and project management. Market research for other possible projects for the NGO I created and facilitated workshops for strategic planning and project evaluation within the NGO I participated in training weekends with certain indigenous communities of Colombia ( Bari ) in cultural and project development initiatives. Additionally, I had the opportunity to work with internally displaced communities and at-risk women in cultural projects and training. Due to this work, I was able to attend a course at the University of Antioquia in Medellin, Colombia and received a Certificate in Cultural Marketing and Project Development
York Region (The Regional Municipality of York)Marketing Assistant
May. 2013 - Sep. 2013Coordinate and attend community events
Outreach to community and newcomer organizations Research on newcomer programs and policies
Maintain and edit the Local Immigration Partnership website
Record and process meeting minutes Create databases of relevant community events and organizations
Manage marketing inventory Assist the policy advisor and program director with their duties
Intch is a Professional Networking App for the Future of WorkSee more people like Lorena on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
1126904 people
15
Consultant/Project Manager
15
Designerin, Creative Live Studio
15
Unternehmensberater
137256 people
15
Consultant/Project Manager
48
marketing consultant and trainer @ Elena Colombo Suisse
18
Assistent Director @ Hotel Schweizerhof Basel