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Work Background
RoundtripCorporate Account Manager
Sep. 2024
RoundtripCorporate Business Development Manager - UK market
Sep. 2023 - Oct. 2024United Kingdom
GradianAccount Manager
Jun. 2021 - Apr. 2023Farnborough, England, United KingdomGradian Systems Ltd provide Technology Solutions, Consultancy and delivers world class support using hand-picked technologies within the areas of Messaging Security and Compliance. We concentrate our work in the areas of Mail, Web and Endpoint around a Data Centric (DLP) practice. We are focused on an outcome we call #Spoofproof which addresses the evolving security risks posed to businesses by the increased reliance on digital communications, the proliferation of mobile devices, and the increasing ‘value’ of data. To achieve this outcome we follow a simple methodology which establishes a comprehensive understanding of the business environment, the careful and staged deployment of new technology solutions, and then follow this up with world class aftercare.
NAVEXBusiness Development Manager
Jun. 2015 - Aug. 2018NAVEX Global's comprehensive suite of ethics and compliance software, content and services helps protect your people, reputation and bottom line. The trusted global expert to nearly 75 of the FORTUNE 100 and 8,000+ clients overall, our solutions are informed by the largest ethics and compliance community in the world. My role within the company: Acquire/generate qualified business leads. Cold call, engage with and develop prospects to be closed by Sales team. Document, track and monitor all leads and activities in Salesforce.com. Contact and schedule appointments with senior management and/or executives in target market. Acquire in depth knowledge of our full range of services and convey that knowledge to potential clients, adhering to company messaging and positioning. Collaborate with the Marketing Analyst to identify and source potential leads. Nurture longer term prospects. Follow up with prospects who responded to marketing programs and campaigns. Assist with list building activities as directed by Manager of Demand Generation. Building a solid understanding of sales concepts including lead management process, customer life-cycle, lead nurturing, sales/marketing automation through the Salesforce.com system, and our overall sales process.
NAVEX Global - Experts in Ethics and ComplianceSenior Lead Development Rep
Jun. 2015 - Aug. 2018NAVEX Global's comprehensive suite of ethics and compliance software, content and services helps protect your people, reputation and bottom line. The trusted global expert to nearly 75 of the FORTUNE 100 and 8,000+ clients overall, our solutions are informed by the largest ethics and compliance community in the world. My role within the company: Acquire/generate qualified business leads. Cold call, engage with and develop prospects to be closed by Sales team. Document, track and monitor all leads and activities in Salesforce.com. Contact and schedule appointments with senior management and/or executives in target market. Acquire in depth knowledge of our full range of services and convey that knowledge to potential clients, adhering to company messaging and positioning. Collaborate with the Marketing Analyst to identify and source potential leads. Nurture longer term prospects. Follow up with prospects who responded to marketing programs and campaigns. Assist with list building activities as directed by Manager of Demand Generation. Building a solid understanding of sales concepts including lead management process, customer life-cycle, lead nurturing, sales/marketing automation through the Salesforce.com system, and our overall sales process.
Misco UKPremier Acquisitions Account Manager
Sep. 2014 - Jun. 2015Weybridge, SurreyAchieve personal sales quota/targets including gross profit and gross margin via inside sales activities Work to, achieve and exceed daily sales activity metrics of 70+ unique outbound dials and 150 minutes talk time Develop and close new business opportunities through outbound sales calls, activating trading relationships with lapsed and ‘new logo’ accounts Continuous research within accounts to build detailed customer profiles including budget, current infrastructure, vendor preferences and future IT projects Daily building of a sustainable pipeline of both transactional and larger, bid opportunities Daily review of your sales pipeline to plan your daily, weekly and monthly sales activities Develop cross-functional teams of subject matter experts (Pre Sales, Finance, Bid Support, Sales Ops, Marketing, Customer Service, Product Marketing) and other sales people to support your accounts – effective communication and ability to work well with a team is critical Regularly reviews/analyses accounts to understand growth opportunities for new lines of business Accurately update the sales CRM every day, tracking sales pipeline and sales forecast Actively engage in training and development opportunities offered by vendors and distributors alongside internal training programsTo actively drive your self-development, working closely with your Internal Sales Manager to set key personal objectives and plan activity to reach these. To actively drive my self-development, working closely with your Inside Sales Manager to set key personal objectives and plan activities to reach these
First Payment Merchant ServicesTelesales Team Leader B2B
May. 2012 - Aug. 2014This company deals with rates and rentals surrounding chip and pin machines and e-commerce payments. I started as a general telesales person. This was a high call rate and convergence. We we making on average 200-300 calls a day. Through consistently beating my targets and looking after new starters i was promoted to telesales team leader. I had a team of 18 to run, 90 field sales all over the U.K and also still beat my own targets and K.P.I's. I also covered some of field sales and attended and signed up contracts as well.
First Payment Merchant ServicesTelesales Team Leader B2B
May. 2012 - Aug. 2014This company deals with rates and rentals surrounding chip and pin machines and e-commerce payments. I started as a general telesales person. This was a high call rate and convergence. We we making on average 200-300 calls a day. Through consistently beating my targets and looking after new starters i was promoted to telesales team leader. I had a team of 18 to run, 90 field sales all over the U.K and also still beat my own targets and K.P.I's. I also covered some of field sales and attended and signed up contracts as well.
Mai ConsultingAccount Manager
Jan. 2009 - Apr. 2012I have worked in an outbound sales department selling 2nd handsets to Base for Three Mobile. This meant that I was calling existing Three mobile customers selling them second contracts. I had to work in a team, and had weekly targets of 18 set appointments or over £3000 net that had to be met. As a senior member of the Team, it was often my responsibility to coach new starters during their first time on the dialer. I also had to validate sales calls when the need arose. I also worked on the SSE campaign which involved ringing homeowners and SME businesses to discuss their current providers and put across the benefits of switching to ur provider, if necessary book an appointment for our specialists to go into there home. During the beginning of 2011, I was selected along with other senior collegues to take part in a Team Leader Development Program at Maia which involved learning the skills and attributes that are required to making a succesfull Team Leader.
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