First National Medical Services (Siemens Healthineers Advanced Partner)RIS & PACS Senior Customer Service Engineer
Oct. 2009 - Sep. 2013Amman - Jordan• Delivered maintenance and service support to customers, ensuring optimal system performance.
• Managed full installation, calibration, and startup of various medical modalities.
• Provided comprehensive software training and hands-on walk-arounds to ensure customer proficiency.
• Delivered end-to-end RIS/PACS support, including installation, maintenance, service, and training, ensuring customer satisfaction and system efficiency.