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Work Background
Customer Project Specialist
Cisco systemsCustomer Project Specialist
Apr. 2022TaiwanI am a project and operations professional with over 4 years of experience supporting cross-functional teams in fast-paced, global environments. Currently at Cisco Systems, I manage multiple enterprise-level service projects, coordinating with Sales, TAC, PM, and Engineering teams to ensure successful delivery and customer satisfaction. I have a strong track record in project coordination, stakeholder management, and process improvement. I have supported 8–10 concurrent projects per quarter, contributing to an annual delivery value of approximately $150K–$300K, while ensuring accurate reporting, risk tracking, and timely execution. In addition, I bring experience in executive support, event coordination, and operational workflow optimization. I am detail-oriented, adaptable, and skilled at navigating complex environments while maintaining clear communication across stakeholders.

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