Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
WorkdayFunctional Consultant
Jun. 2025
RocheEmployee Lifecycle Management Specialist
May. 2022 - Jun. 2025Costa Rica- Led, and executed multiple continuous improvement and automation initiatives by incorporating process methodologies such as Lean, to streamline workflows and optimize processes, including: ◦ Simplification of the medical and security checks by eliminating 3 manual steps in the process, while integrating the process in Workday to automate it. ◦ Automating document request communications, transitioning from manual emails to an automated task system through Workday. ◦ Creating and maintaining standard work instructions (SWIs) and training materials to improve onboarding and knowledge transfer for new hires and tenure associates. - Managed HR lifecycle operations, including onboarding, employee movements, compensation, and terminations. - Partnered with cross-functional teams and stakeholders to implement process improvements and automation solutions. - Delivered guidance and training on Workday functionalities such as massive uploads (EIB), and role assignation to HR teams and stakeholders. - Actively participated in HR system audits and compliance initiatives. - Engaged in project management activities, coordinating tasks and ensuring timely delivery of system enhancements. - PI&T Technology Analyst - Workday Gig | July 2024 - January 2025 ◦Collaborated with business teams to understand requirements and facilitate system enhancements. ◦Assisted in testing and deployment of Workday solutions, ensuring seamless integration with business needs., while utilizing Agile methodologies and Scrum to enhance system implementation processes.
AmazonSr. HD Associate, Global Work Authorization
May. 2021 - May. 2022Costa Rica- Provided technical assistance to candidates and stakeholders, ensuring compliance with US work authorization processes. - Collaborated with stakeholders to identify pain points and improve operational workflows. - Developed training resources and mentored new hires to enhance team capabilities and performance. - Led the implementation of a new support system, to provide timely assistance for urgent cases.
AmazonCustomer Service Representative
Apr. 2019 - May. 2021San Jose, Costa Rica- Assisted customers with inquiries related to account security and technical issues, ensuring high satisfaction levels. - Led the creation of a question bank for peers and participated in team engagement initiatives. - Mentored tenure associates and supported team engagement initiatives.
Intch is a Professional Networking App for the Future of WorkSee more people like María José on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
626362 people
25
Communications Specialist
18
Project Manager
15
HR Director @ Sandoz Pharmaceuticals
114620 people
30
Operations Manager
19
Operation Manager @ Believe Surf & Yoga
16
Recruiting Manager @ Amazon Web Services (AWS)