Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
MB Law Firm Consulting, LLC®Operations Manager
Jul. 2025Boston, Massachusetts, United States• Lead internal operations, systems, and team structure to support business growth • Oversee cross-functional project delivery for law firm clients • Build and optimize SOPs, workflows, and tech stacks across departments • Manage CRM, project management, and automation tools (e.g., Monday.com, Google Workspace) • Implement AI-driven processes to improve efficiency and reporting • Support CEO with strategic planning, team leadership, and execution oversight • Coordinate client deliverables, timelines, and performance metrics • Ensure data security, file organization, and operational compliance • Guide internal team through EOS methodology and weekly meeting cadences • Serve as point of contact for high-priority internal and client initiatives
Plyo.comExecutive Consultant
Oct. 2024 - May. 2025Serbia• Led full migration from Trello to Notion, designing a scalable project management system • Built a centralized knowledge base and SOP system to improve onboarding and collaboration • Integrated Google Drive and Dropbox with Notion for streamlined document access • Managed Notion consultants to develop custom workflows for 3D modeling teams • Organized and prioritized the CEO’s inbox and internal communications • Created structured workflows across departments to increase efficiency • Oversaw internal process improvement and project tracking across teams
SaaS CampClient Success Manager
Aug. 2023 - Apr. 2024Interview clients on their workflow and current operations, optimize their sales funnel and marketing strategies and help them increase their MRR.
SaaS CampOperations Manager
Nov. 2022 - Oct. 2023• Led client onboarding and managed end-to-end delivery of SaaS growth programs • Built SOPs, outreach templates, and lead generation workflows using automation tools • Monitored domain health, email performance, and optimized outreach campaigns • Managed internal hiring for client projects and developed onboarding systems • Directed video content and schedules to support client marketing goals • Improved client delivery processes with scalable templates and systems
New Leaf Tree SupplyOperations Manager
Oct. 2022 - Feb. 2023Toronto, Ontario, Canada• Lead and optimize business operations to improve outreach and increase revenue • Develop digital marketing strategies and aid in website building and branding to create brand identity • Optimized customer interactions, resulting in 70% dispute decrease, and protecting the business
Fire&SparkExecutive Assistant
Jun. 2022 - Oct. 2022United States• Managed executive's emails, calendars, scheduled meetings, conferences, and business trips • Organized and updated presentations, documents, invoices, and performed other necessary administrative tasks • Developed email organization strategy which resulted in executives’ higher response rate and better information flow • Introduced “Daily Agenda”, saving executives’ time and allowing them to focus on higher priority projects
New Leaf Tree SupplyExecutive Assistant
Jun. 2022 - Oct. 2022Toronto, Ontario, Canada
Modesta JagodinaGeneral Manager
Dec. 2021 - Jun. 2022Jagodina, Centralna Srbija, Serbia• Developed budgeting, cost control, and customer operation strategies, which resulted in 90% customer satisfaction rate increase • Built digital marketing department from scratch, which allowed us to reach significantly larger number of customers and increase our revenue by over 200% • Assigned everyone’s responsibilities accordingly, to ensure faster response rate and proper project delegation • Guided supply chain for all import and export, while negotiating prices with the suppliers
I-CLC language centerEnglish Second Language Teacher
Dec. 2018 - Jul. 2019Ho Chi Minh City, Vietnam•Prepare course materials and design lessons; •Keep track of student progress and customize individualized plans for students with special requirements; •Create a positive class environment and encourage students to reach their learning goals; •Assessing student progress and writing reports, assign homework and exams, grade students’ assessments, and collaborate with educational staff to provide a positive learning experience to students. •Prepare classroom and course materials, assign homework, grade assessments. •Research new teaching methods for teaching as a second language. •Create a positive and supportive classroom environment. •Handle large classes of 50-60 students.
KK TalkeeHR Manager
Mar. 2018 - Dec. 2021Remote•Led talent acquisition and recruitment processes for over 200 new full-time hires •Conducted employee on-boarding and helped organize over 1K hours of training and development workshops •Developed recruitment strategies which allowed us to save hundreds of hours, while selecting only highly qualified candidates for further interview process, giving us the ability to hire the right people within 72h •Organized smaller groups of HR teams and worked with team leaders 1-on-1 to allow better work flow, while tending to all employees’ needs and requests as quickly as possible
English Unicorn AcademyChief Executive Officer
Jan. 2015Remote• Develop yearly curriculum • Develop and continuously improve marketing strategy to generate new leads • Find a suitable tutor for every student, so they feel comfortable while learning English
Intch is a Professional Networking App for the Future of WorkSee more people like Tanja on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
1536028 people
364
Business Controller
22
Financial Analyst and personal assistant of CEO @ Outliers educational center
17
HRBP, People Operations
494524 people
22
Financial Analyst and personal assistant of CEO @ Outliers educational center
17
HRBP, People Operations
17
Virtual assistant