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Work Background
Syringa NetworksSenior Software Engineer
Jul. 2025 - Mar. 2026United StatesLead architecture, modernization, and cross-functional initiatives while driving engineering capability development and partnering with network engineering, product, and operations to guide platform direction.
Modernization: Slashed long-term support and maintenance costs by migrating the residential website out of a legacy ecosystem, consolidating fragmented data into a unified source, and deploying internal tooling that streamlined workflows and enabled broader organizational improvements.
Performance Optimization: Cut customer-correlation processing time by 99% by redesigning a data-intensive algorithm to reduce MSSQL load and remove redundant operations — completed in two weeks, directly unblocking a critical scheduled maintenance window.
Engineering Mentorship: Accelerated new-engineer productivity within two weeks by establishing a structured onboarding model with guided code reviews, pair programming, targeted knowledge transfer, and progressively scoped development tasks.
Syringa NetworksSoftware Engineer
Dec. 2019 - Jul. 2025United StatesDelivered full-stack solutions across customer-facing applications, backend services, mobile platforms, and internal tools. Collaborated with network engineering, product, and business operations to support daily workflows, improve customer experience, and enable major line-of-business launches serving a combined residential and business customer base of 2K+.
System Integration: Delivered zero-degradation customer connections by integrating backend software directly with network hardware, removing a failure-prone authentication step, reducing customer-impacting delays, and lowering support demand during service activations.
Mobile Development: Enhanced real-time customer visibility by leading development of the Syringa Mobile app for iOS and Android, surfacing live service status and account information through secure integrations with existing backend systems.
Full-Stack Development: Enabled launch of a new residential line of business by building a full-stack platform (Angular, TypeScript, C#, SQL) and integrating it with Stripe, Dynamics CRM, and network hardware to automate the entire service lifecycle from order to disconnection.
Network Automation: Reduced attack surface and eliminated manual configuration errors by developing an internal automation tool that performs bulk updates to sensitive settings across distributed network hardware, improving security consistency and reducing overhead during configuration changes.
QualityLogicSoftware Development Engineer in Test
Jan. 2018 - Dec. 2019United StatesServed as a dedicated quality contributor embedded within a single client’s product team, designing automated test suites, conducting exploratory testing, managing defects, and strengthening team testing capability across a complex product architecture. Recognized as a key factor in the client’s decision to continue their engagement with QualityLogic.
Release Confidence: Improved reliability of a new rule-engine architecture by building comprehensive automated test suites that validated system behavior, data transformations, and output formatting across a wide range of functional paths and edge-case scenarios.
Regression Automation: Decreased manual testing load and increased test consistency by developing and executing automated regression suites, enabling the team to shift effort toward higher-value exploratory and scenario-based testing that uncovered issues earlier in the cycle.
Defect Prevention: Prevented critical issues from reaching production through targeted exploratory testing, clear defect documentation, and close collaboration with developers to support rapid resolution.
Team Capability: Increased overall testing output by mentoring SDETs in automation practices, exploratory testing techniques, and defect-triage approaches, strengthening long-term client value.
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