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Work Background
OracleProduct Manager
Jun. 2022Guadalajara, Mexico Metropolitan Area
Hewlett Packard EnterpriseProject Manager
Jan. 2019 - May. 2022Guadalajara, Mexico Metropolitan AreaManage relationships with internal partners for quality audits, quality management and worked on building quality culture.
Hewlett Packard EnterpriseSenior Financial Systems Analyst
Jul. 2015 - Jan. 2019Guadalajara Area, MexicoMaster Data.
HCLTechBusiness System Analyst
Mar. 2015 - Jul. 2015Guadalajara Area, Mexico- Work closely with Architects to design a system to meet the business goals. - Receive business needs, solicit product and enhancement requirements direclty from clients. - Fundamental technical troubleshooting abilities, such on Windows, Midrange, Websphere, Networking and database infrastructure.
SofttekBusiness Analyst
Apr. 2013 - Nov. 2014Guadalajara y alrededores, México- Conduct E2E business analysis using Agile and SDLC methodology. - Work with business to clearly document Business requirements. Evaluated information from multiple sources; decomposing high-level information into details;distinguishing requests vs needs and requirements from solutions; and classifying, synthesizing and prioritizing requirements. - Documenting and diagramming current state business processes.
Tata Consultancy ServicesBusiness Analyst
Apr. 2008 - Mar. 2013Guadalajara, MexicoBusiness Analyst - Supported activities for Workforce management team, to track, report and update resources information. Sharepoint admin within the same group. - Participated in CAB Release management meetings as the IE. - Infrastructure knowledge orienteed to reallocation of servers. QA - Experience in estimation of project timelines and test plan. - Worked as liaison with business, QA and development teams. Technical Writer - Wrote and revised User manual for new people joining within Bank of America. - Edited and formatted proposals, presentations and technical reports.
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